Beijing Yizhuang Rongjingxijie Atour Hotel

The room was not clean. The front desk said that we would upgrade to a tatami room for free. But when I checked, the price was cheaper than the original room. They just found a tricky guest to change the room. The floor, bathroom, and kettle were not cleaned. It was hard to believe the quality at a price of 500. I would rather pay more to change hotels in the future. This is the first bad review. I am so angry. I will never go to any hotel in Atour again.

I choose this place every time I go on a business trip. Late night porridge: good service Environment: good location, food nearby Service: good attitude, good service Facilities: I choose this place every time, I am very satisfied with it overall, I will choose it again in the future

This is the worst hotel I have stayed in, bar none! I gave high ratings to the hotels of Atour Group that I stayed in Xiamen and Shanghai before, so much so that when I arrived in Beijing, I refused my friend's arrangement and chose to stay in Atour again. I didn't expect it! I checked in at midnight. The public area on the first floor was dim and there was a strong smell of feet. Then I found out that someone was sleeping in it! When I entered the room, I was a gold member. They said they upgraded me to a room called tatami. As a result, the room was so small that there was no place to stand! Not to mention putting a luggage! And I asked more than once not to have a room on the side, and the service staff agreed. As a result, when I went upstairs, they gave me a room on the side! Don't you understand what people say? It's totally out of line!