Best Spa Hotel in Bengkong

I visit Batam almost every week and this is my favorite hotel! Since July 22, I estimate I have stayed 40-50 nights in the past 11 months. On paper, this is a 3 star hotel. But the rooms and facilities feel like 4 stars, and the staff is 5 stars. A big Thank You! to all the staff who made my stay enjoyable. To Mugi, and the rest of the Reception staff, thank you for always being cheerful and helpful. Thank you the restaurant staff who are always helpful, even in the face of my unusual requests. And to the always smiling lady who collects laundry who makes always takes that extra step in effort and service. What is great: The rooms are largish and clean. The decor is bright and cheery. The bed, pillows and bolsters are the best in Batam. I get the best night's sleep here! The shower has good pressure and the water is nice and hot. And again, the staff is FANTASTIC! What is no so great: The breakfast is average. The WiFi has improved and is fast but sometimes there are outages. But this may be more of a Batam thing than a Hotel thing. What you may think is bad but is not really: The location. There are no shopping centers or shops nearby that you can easily walk to. But the location is actually pretty ok. Because it is near Nagoya, you can usually get a Grab in less than 5 minutes. And Grab is pretty affordable in Batam. The hotel is about 10 minutes from Harbour Bay and 15 minutes from Batam Center. It is 10 minutes from Nagoya hill and 15 minutes from Grand Batam. Plus, the hotel sits on a hill. From the top floor bistro, you can see the sea (and Singapore) 270 degrees around! Thank Ibis Styles Nagoya Batam!

Upon checking in, we were asked to pay 400k Rupiahs if we insisted to have a double bed to replace the twim bed for the husband and wife because our reservation was a cheap one by the Trip.com. If this is the case, we may book our rooms on ourselves and pay higher for what we want. However, we just topped up with cash in order not to be separated at night. The entire hotel looks quite tired for age although they had renovated the main lobby. In the Trip com booking system, we paid for breakfasts for 4days, during the 4 days, we were served a set breakfast instead of buffet service with our understanding of no other room guests taking breakfast in the hotel or the hotel has no room guests except 2 of us. Overall stay was alright with no further comments as we would like to try some quiet areas little bit far from Nagoya. Last question to trip.com is: will the service standard be lower when we use your service???

We stayed as a family of 3 for 2 nights. The room was clean and neat. Check in was fast and hassle free. The staff were helpful and friendly. Location of the villa is good, walking distance to nearby seafood restaurant. Distance to shopping malls is not too far too as you can easily get a Gojek there. It is around 6km to BCS mall and A2 food court. One down side I feel was the lack of variety for the breakfast, it would be good if there is buffet spread. The music from the neighbouring cafe/pub was pretty loud till which could disturb guests who may be there to chill n relax. It didn't bother me very much probably I was tired out so slept pretty well. Overall a pleasant experience staying in this resort. Highly recommended for couples who wish to have a romantic getaway.

Having white husband, we often feelings bit intimidated by people staring at us. But in Kings Hotel, both staff and the guest just treat us like normal person. Room is very big, clean and newly renovated. Hallway very clean, no stale smells of carpet. Breakfast spread is satisfying, proper coffee from proper machine (yaiy....). Kids club is our daily destination after breakfast and before dinner, as the kids love to ”school” there. Just little bit too small, maybe they should move the kids club to pool area so it can cater more kids :) Sufficient nature and outdoor area, so we don't just stuck in the room or lobby, we enjoy walking within the hotel to pick leaves, flower and sticks without scared by traffic. Swimming pool is very basic and nothing fancy, but the water is very very clean and always warm. If you don't feel like eating from hotel restaurants, there lot of stall next to the hotel selling food or just grab food deliver to the Lobby. We might stay here again when we back to Batam.

The rooms in this hotel appear to be slightly run down, although for the price that one has to pay for it, it's quite value for money. The beds and toilets (bathtub too!) are relatively clean, if you can look past the peeling walls and ceiling, it really is a good hotel with nice amenities. The hotel is situated in a convenient location, and the hotel even provides shuttle services to tourist spots in Batam. The breakfast isn't spectacular and personally I think it's quite plain. I would much rather choose to eat outside.