Melia Benidorm

Nothing to fault. Very welcoming and efficient check-in staff, comfortable and clean. Buffet dinner and breakfast excellent and good value. Would definitely stay there again.

Reception area was lovely and inviting but found the rest off the hotel quite depressing. Dark wood on outside of rooms, rooms could do with a bit of attention. We always say hello to all staff however apart from the gentleman at the front of the restaurant and the reception staff we did not get any response.....how rude. Food was nice but in the evening the restaurant was like a school canteen. Would nor recommend this hotel.

Cold food.lots no sleep.i stay a this hotel for 6 years.i will not be going back poor

The hotel is surprisingly big! But you dont notice it until your in the restaurant. All the staff were very friendly and helpful. Pool area was nice, clean and relaxing. Location is good, far enough away from the night life to not affect you, but close enough to go enjoy in that it doesnt take too long to get from/to. Only negatives, hotel needs a refresh in places. For example, the bath and toilet seat both had many chips in them. The room had lots of telephone line ports, but no USB slots, so feel like it current times they should be swapped around. Was only B&B, lots of choice, but hot food wasnt always the hottest. Overall, nice hotel and would happily stay here again!

Stayed 7 nights, everything good apart from 1 gripe, the beds, its like sleeping on hard granite, spoke with other guests they all said the same, im leaving today & all I need is sleep, could sleep for a week ! Would come back no problem but not with these beds 😄👍

Great location for a night at Benidorm Palace. Very friendly and welcoming staff.

The hotels dosent match the expectations for a 4 stars hotel. Not even a 3 stars hotel except the pool. 1. Therer were some isues with the air condtioning. 2. Room furniture was torn and dirty. 3. Fridge is so old that dosent have any cooling capasity as it is too old and unmaintained properly. 4. Bathroom ventilations was awful. While have a dusch no oxygen. No any bathroom articles were available. 5. Bathroom furniture were dirty and broken. 6. Called the reception asking them to bring me 2 teaspoons , they wanted to charge me 5 euros for that as it was " room service" 7. Fire alarm at level 10 was out of order. There were 2 false alarms during my stay. 8. Reception, elevators and corridors lack air conditiong. You have to sweat everywhere in the hotel. 9. Moisture-damaged celling dropping water at level 10 corridors. 10. Air conditioning window dropping water. 11. Table lamps by the bed were extremily direty with many stains, so as the headboard. 12. Breakfast was good with a good variety. 13. The hotel needs a total renovation to get back in shape as it seems that its not maintained as it should be.

This was a very nice hotel, but Benidorm itself is a bit touristy. Lots of other little towns along the Spanish coast that are better to visit.