Park Inn by Radisson Berlin Alexanderplatz

Reviews of Park Inn by Radisson Berlin Alexanderplatz

Park Inn by Radisson Berlin Alexanderplatz

Alexanderpl. 7, Berlin, 10178, GermanySee Hotel Details
Park Inn by Radisson Berlin Alexanderplatz
Park Inn by Radisson Berlin AlexanderplatzPark Inn by Radisson Berlin AlexanderplatzPark Inn by Radisson Berlin Alexanderplatz
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1 night

Guest Reviews

8.7/10
Very Good
289 Reviews
Verified reviews
Location9.3
Amenities8.4
Service8.4
Cleanliness8.8
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All reviews(289)
Positive reviews(278)
Reviews with photos/video(86)
Awesome stay(64)
Delicious breakfast(46)
Easy to get around(35)
Loved the view(25)
Located downtown(24)
Convenient for shopping(15)
Small room size(11)
Comfortable bed(9)
Negative reviews(11)
Harjinder
Standard Room With City View
Stay Date May 2025
Couples
2 Reviews
8.5/10
Very Good
Posted on Jun 15, 2025
Calls were not attended by staff.
Response from Property: Dear Harjinder,Thank you for your positive feedback. I apologize for the inconvenience you experienced with staff attendance during your calls. Your comments are important to us, and we will address this matter to enhance our service.Best regards,Po
Savvy_Uk
Double Room
Stay Date Jan 2025
Couples
5 Reviews
9.0/10
Great
Posted on Feb 25, 2025
The hotel is in the central area of Berlin and has great amenities for comfort.
Response from Property: Dear Savvy_Uk,Thank you for your positive feedback! We are delighted to hear that you enjoyed our central location and amenities, contributing to your comfort during your stay.Best regards,Po
Anonymous User
Double Room
Stay Date Jan 2025
Business travelers
12 Reviews
6.0/10
Posted on Mar 6, 2025
Overall in the mid range. But the breakfast really good taste
Response from Property: Dear Guest,Thank you for your feedback. We are pleased to hear that you enjoyed our breakfast offerings. We appreciate your insights and hope to enhance your experience during your next visit.Best regards,Po
Eduardo
Double Room
Stay Date Mar 2025
Couples
1 Reviews
7.5/10
Posted on Apr 6, 2025
Nice views in perfect location.
Response from Property: Dear Eduardo,Thank you for your feedback. We are glad you enjoyed the views and our location. Should you have any concerns or require assistance during your stay, please feel free to reach out to our team.Best regards,Po
Salvatore
Individual Room
Stay Date May 2025
Solo travelers
14 Reviews
8.0/10
Very Good
Posted on Jun 17, 2025
The room was nice , clean and comfortable.. staff was very helpful and walking distance to everything.. would stay there again
Response from Property: Dear Salvatore, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay with us, and we look forward to welcoming you back on your next visit.Best regards, Shabnam
Guest User
Standard Room With City View
Stay Date Mar 2025
Solo travelers
1 Reviews
9.0/10
Great
Posted on May 1, 2025
Great location. Their staff were very friendly, especially Victoria at the reception. I think she deserves a raise.
Response from Property: Dear Guest, Thank you for your kind words regarding our location and our staff, particularly Victoria. We truly appreciate your feedback and will ensure it is passed along to her. Your positive remarks inspire us to continue providing excellent service. Best regards, Po
Chee Seng
Double Room
Stay Date Mar 2025
Couples
2 Reviews
7.5/10
Posted on May 23, 2025
The location is very convenient as a base to explore all the attractions in Berlin as it is well connected with metro, tram and trains. There are also many shops and shopping malls around the area. However, the restaurant is very crowded during breakfast and the food is quite limited.
Response from Property: Dear Chee Seng,Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. We will take note of your concerns regarding the breakfast experience and food variety, as guest satisfaction is important to us.Best regards,Shabnam
Guest User
Double Room
Stay Date Mar 2025
Couples
1 Reviews
10/10
Outstanding
Posted on Apr 8, 2025
Nice central location (30 min easy walk to Brandenburg Gate but underground and train station just outside the hotel). Very clean hotel, staff are very helpful. Breakfast is really good - served 6am to 11am and a huge variety of food, constantly restocked even near 11am.
Response from Property: Dear Guest,Thank you for your kind words regarding our central location, cleanliness, and breakfast offerings. We are thrilled to hear you enjoyed your stay and appreciate the helpfulness of our staff. We look forward to welcoming you back!Best regards,Po
Guest User
Double Room
Stay Date Sep 2024
Couples
44 Reviews
8.0/10
Very Good
Posted on Oct 3, 2024
Directly at Alexanderplatz it's closes to Subway station. Long distance busses (Flixbus) operate right opposite the hotel. Room was clean and spacious, just combined shower/bathtub which is too small for me to take a bath and you need to climb in to take a shower. There's a coffee machine on the room, but no water cooker, coffee was not provided for the second night of our stay but was delivered to the room upon request. Friendly staff at the reception
Response from Property: Dear Guest,Thank you for sharing your feedback with us! We're glad to hear that you enjoyed our convenient location at Alexanderplatz and found our rooms clean and spacious. It's great that our staff at reception was able to assist you promptly with your coffee request.We apologize for the inconvenience you experienced with the combined shower/bathtub setup and the coffee not being replenished automatically. Your comments are important to us, and we'll take them into account as we continue to improve our services.We hope to welcome you back for an even better experience in the future!Best regards,Lily
Guest User
Standard Room With City View
Stay Date Jan 2025
Family
1 Reviews
10/10
Outstanding
Posted on Feb 16, 2025
I want come again)
Response from Property: Dear Guest,Thank you for your delightful feedback! We are thrilled to hear that you wish to return and look forward to welcoming you back to create more memorable experiences.Best regards,Po
MooNum
Standard Room With City View
Stay Date Sep 2024
Business travelers
71 Reviews
10/10
Outstanding
Posted on Oct 26, 2024
The hotel is very good locations such as shopping malls,restaurants,pub and bars.
Response from Property: Dear MooNum, Thank you for your kind feedback! We are delighted to hear that you enjoyed our prime location, and look forward to welcoming you back. Best regards, Lily
Guest User
Small Single Room
Stay Date Dec 2024
Solo travelers
2 Reviews
10/10
Outstanding
Posted on Feb 6, 2025
Perfect location
Response from Property: Dear Guest,Thank you for your kind words about our location! We are thrilled to hear you enjoyed your stay with us and appreciate your feedback.Best regards,Po
LijoJohn
Individual Room
Stay Date Feb 2025
Business travelers
4 Reviews
7.0/10
Posted on Mar 10, 2025
Hotel located on the great place. Room is stated as single room suitable for only one person, but the room had two single beds, would have been better with 2 single beds. No still water or any amenities apart from bathroom amenities. I had requested for an early departure, which was refused. I understand the policy but flexibility is some way or half way is always appreciated and I am from the same industry with 17yrs experience. Staff at the bar was really great, service and refill was delayed understand since the bar was busy.
Response from Property: Dear Lijo John,Thank you for sharing your feedback regarding your recent stay with us. We are pleased to know you appreciated our location and the service from our bar staff. However, we regret that the room configuration did not meet your expectations and that you found the amenities lacking. Regarding the water and coffee capsules, complimentary items are provided on the day of arrival, and additional coffee capsules can be obtained at our reception. We also understand your disappointment concerning the early departure request; our policies are in place to ensure a consistent experience for all guests, and we appreciate your understanding in this matter.We value your insights and hope to welcome you back in the future.Best regards,Po
GuiBo
Double Room
Stay Date Feb 2025
Couples
14 Reviews
6.0/10
Posted on Mar 10, 2025
Breakfast very disorganized with no trained people to clean tables and very few staff. Only 2 coffee machines for such a huge restaurant.
Response from Property: Dear GuiBo,Thank you for your comments. Best regards,Po
toriness
Double Room
Stay Date Jul 2024
Couples
95 Reviews
8.0/10
Very Good
Posted on Aug 6, 2024
Great location for transport options (train direct from airport, and we got a bus to Dresden from right outside the hotel) and central city attractions - including only 15 minutes walk to Museum Island. The services and amenities were not the best given this is a Radisson - the staff were quite friendly (let us check in slightly early) but as an actual paying hotel guest, the hotel will charge you 2 euro per piece of luggage to store it for a couple of hours, it costs 6 euro to access the hotel roof terrace to see the city views, and as a hotel policy the coffee isn’t restocked daily in the room (you can get your daily replacements but you have to go to reception yourself). Room was clean enough but a bit dated/tired especially the bathroom fit out. Hotel was fine overall but I think it’s a stretch to call it a 4 star.
Response from Property: Dear toriness, Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our prime location and the convenience it offers for transportation and exploring the city. We are sorry to learn that some aspects of your stay did not meet your expectations. We appreciate your kind words about our friendly staff and the cleanliness of the room. Regarding the additional charges for luggage storage and access to the roof terrace, we aim to provide transparent information about all optional services available. Luggage storage fee is in place to cover the insurance for your belongings, ensuring their safety and security during storage. The terrace is an extra activity for visitors to have the unique experience due to the exclusive location, please be aware that the entrance fee is not included in our room rate.As for the coffee replenishment, complimentary capsules and water are provided on the day of arrival. We regret any inconvenience caused by the design and will gladly assist in selecting a room that better suits your preferences. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back. Warm regards, Po