Pentahotel Birmingham Reviews

Professional staff. Sizeable and quiet room. Smart lobby. Central location.

Nice hotel bar service really good , but breakfast was ok but no beans and not very hot

The first room, the lock was faulty and it took the duty manager a good half hour to open. inally he used the overide master key. Moved to new room, TV not working. Moved to a third room. Though the staff were polite and offered a part refund.

Really nice hotel in a good location at a decent price. Friendly staff, good size room. Unfortunately no room service or hot food available during my stay.

Stayed in many hotels and this was okay for the price point but the initial room wasn’t clean. There was wet chewing gum on the desk top and blood on the headboard. Staff were good about it and moved me but is concerning that nobody noticed this. Good mattress, but hotel has a lot of noticeable paint chips. For its price point, had it not had such flagrant cleanliness flaws, I would 100% stay again.

It was okay, nothing to shout out about. The hotel could definitely have been cleaner. The price of the parking for 12-24 hours is very steep at £16.

Lovely hotels, but i wouldnt use their restaurant for an evening meal again . You've got the choice of beef or chicken wrap, bun, or salad . Didn't include any sides, no chips, just a chicken thigh and sauce in a bun . We paid extra £4 for 1 porion of chips . It looked like they got it from a takeaway and put it on a tray .A single gin and lemonade was £9 . Total bill £54 for 2 chicken burgers, 1 chips 2 gins .

Decent edge of the city centre hotel for the money with a ‘loft living’ vibe.

Room 415 - Carpet, chairs all covered in stains. Window doesnt shut properly so you can hear the road all night. Bathroom seals have all gone Overall room was really poor! Lobby area is the only nice bit of the hotel

普普通通 地點算好

Paying £190 on a Saturday for a £45 room was bad enough but finding the nets and curtains hanging off the ceiling and unable to close, plus a thumb tack on the floor made the bill harder to swallow. We were directed to a £16 hotel car park when there was free parking outside also wasn't ideal. Sheets were clean though and the shower worked so not all bad!

Lovely hotel foyer .. nice vibe. Rooms very basic ! Carpet like an office carpet , stained. Bed not comfortable. Tiny en-suite Wouldn’t want to stay more than one night. Parking under the hotel is good. Breakfast was ok

The hotel is OK and well located, 10 minutes walking from the train station and the city centre

When we got there, reception couldnt find my booking, so took a while to get us checked in. They did give us a compliment glass of wine. Only 1 set of robes and slippers in room but again they sorted this straight away. TV didnt work, but as we were only in for 1 night we reported it on checkout. Drinks and food expensive, so take youre own wine as theirs is £30 a bottle for house white. The staff were exceptional and i couldn't fault them.