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Explore Guest Reviews of Hotels in Blackpool

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Ocean Bay
4.3/536 Reviews
South Shore
Stayed at this establishment several times over the last few years on a mini break with our grandchildren to visit the attractions of Blackpool. On arrival we discovered that the previous proprietors (Sue and Jim) had moved on and now we have Ally and Allie. We were greeted and welcomed by the new owners, who were very friendly who even carried the children's cases upstairs for us. Our room was comfortable and clean and was adequate for our needs for a few days (3). However, I would like to offer some friendly non-critical advice that may be of benefit in the future. 1. Breakfast: I would expect that majority of hotel guests that stay would like an option of breakfast during their stay, which the previous proprietors provided and to a very high standard. Also, a breakfast that caters for everyone's dietary needs and preferences, without going into too much detail and I completely respect and understand your reasons for not serving certain food. When I enquired about ordering breakfast, I was informed that only vegetarian sausage would be served, and no alternative i.e. bacon/sausage would not be served and unfortunately the chef was off sick, I'm not sure if this would have made a difference. However, you do state in your house rules that guests are allowed to consume takeaways in the dining room. 2. Bar area, this is now off limits and is home to your lovely dog. I think most guests whether travelling with children or not would appreciate an area to chill and relax at the end of the day or just catch up and have a chat with other guests or watch some TV as an alternative to sitting in their room on the bed. Also, most people with families don't want to stay out too late and have the option to return back to the hotel and have a Tea/Coffee/soft drinks and snacks available and maybe an alcoholic beverage for the grownups in the lounge / bar area and feel comfortable in the surroundings, and have an option of a separate area to do it. 3. Towels, although I had to request towels as there were none in the room, and was told on the last day to ask if we needed anymore just ask, we did manage, I do usually pack my own but on this occasion I forgot. I also think the little bottles of toiletries are a genuinely nice touch. I do think your towels need upgrading, one had holes in it, and they do look quite tired and worn. 4. The cost of the stay was more than previous years, which I completely understand the reasons for with the general inflation, but we didn't want room only we wanted the extra facilities such as breakfast and the option of the bar area. Our loyalty chose Ocean Bay Hotel and after researching since my return home I have discovered for the same price or less we would have had all the options and amenities we required, (breakfast / lounge bar / children's entertainment). In other establishments. I feel that it would be better to forewarn guests of the changes made so that they can make up their own mind and choose accommodation
Boulevard Hotel
4.4/5105 Reviews
South Shore
I know you may be sceptical….but this is truly a 5 star hotel. The whole hotel is elegantly furnished, the staff are professional, welcoming and helpful. The rooms are amazing, clean and spacious. Great for kids with the bunk beds and individual TVs. The food is excellent and nothing is too much trouble for the staff. Parking all day for £10 and tram stops within a few minutes walk.
Osborne Luxury Hot Tub and Jacuzzi Suites
4.6/56 Reviews
South Shore
It was amazing
Henson Hotel
3.7/542 Reviews
South Shore
VERY NICE HOTEL IT WAS THE NEW MANAGERS FIRST DAY WHEN I CHECKED IN AND IF THATS HIS LEVEL OF CUSTOMER SERVICE THEN THE HOTEL WILL ONLY GO FROM STRENGHT TO STRENGHT THANKS ADAM THE ASSISTANT MANAGER ON THE BAR RYAN WAS VERY FUNNY AND ENTERTAINING WE STAYED IN ALL NIGHT BECAUSE OF HIM THE ROOM WAS NICE AND CLEAN HAD EVERYTHING YOU NEEDED IN IT AND ALTHOUGH I BOOKED A SMALL DOUBLE IT WAS STILL A FULL SIZE BED AND THE ROOM WAS PLENTY BIG ENOUGH I WOULD RECCOMEND THIS HOTEL AND WILL BE STAYING AGAIN
Travelodge Blackpool South Promenade
3.7/544 Reviews
South Shore
Hotel parking is ridicules, however there us ample parking right next to hotel £14.00 for 24 hours. Reception area was clean and tidy and check in was fast and straightforward. Rooms clean and they come with a fan which was fantastic. Beds were ok. Location was fantastic. Would definitely go back again.
Hampton by Hilton Blackpool
4.3/5125 Reviews
South Shore
I really like this hotel, staff are brilliant and the full bottom of bottom is great. That’s where it does end though. House keeping continuously make the same errors that I have first hand found 3 years in a row. Dirty urine and blood stained bedding. Smelly and dirty stained towels being left. Areas within room not cleaned down between stays. Basic bed change and bathroom clean however wiping all surfaces and dusting etc isn’t always done. This could be improved by house keeping inspections. I was so disappointed that I returned after a bad experience on the promise of a return for 50% cost due to issues encountered last year to find the same issues we faced again. My children left urine and blood stained duvets and pillows with the covers. Disgusting. Well over an hour to be brought more , 3 children waiting to sleep whilst I am informed the staff member was sent on a wild goose chase to locate bedding - unsure of this but thanked the staff member as it’s not front reception staff fault at the end of the day. The view and location are great but without clean rooms and bedding not even a free stay is worth considering.

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