Guest User
October 10, 2023
This hotel was meh and felt a little scammy. We ended up in Bolzano for 1 night coming from the Dolomites and didn’t have a room anywhere. I always prefer to book directly thought the hotel rather than a third party and on their site, it mentioned a double room with breakfast for €117. I emailed right away and within 20 minutes received a reply with a quote for €195. I asked about the cheaper rate and was told it was no longer available, so I booked at the higher rate. However, once we checked in the following night, I got curious and checked again for the same night and the €117 price said it was still available for that night. I felt like they used that to lure you in. The hotel itself was clean and the staff were friendly but our room was a little outdated and the floor felt like there were soft spots or holes in multiple places. I can deal with outdated but the holes covered by carpet were weird. The place was clean and a good size and also fairly quite so no complaints there. In addition, they had parking available for a few. When you book you have to select their garage, however, the do have a few uncovered spaces available that are a little cheaper but are first come first served and not reservable so ask about those. If you are coming by car, get directions on where to park before you get there. It is in a busy area right by the train station so we pulled into the garage next door and ended up having to pay and extra €2,50 AND had to move the car. The location is great for both the train station and the old town is walkable in about 5-10 minutes. The breakfast selection was quite large and had an assortment of coffee, pastries and fresh items.