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5 star

InterContinental Hotels Bordeaux - le Grand Hotel
4.4/5112 Reviews

InterContinental Hotels Bordeaux - le Grand Hotel

Bordeaux City Center Bordeaux|0.44km from Porte Dijeaux
Firstly I don't normally submit reviews. I think everyone's experience is subjective based on where you've travelled before and what your expectations are. I also think it only fair to address issues with management before posting on a public forum. All of these concerns that I refer to below have been expressed to the management and the response to date has been indifferent at best. Overall this hotel is overdue a refurbishment but unfortunately the tired nature of the decor extends to the staff and management also. My problems were many. The room was not serviced properly on two days. Paint was flaking from the walls and the air-conditioning did not work properly, which meant the room was frequently cold. The room was also poorly lit, which created a very depressing ambience. Check in and check out were comical. When I checked out I was given no bill, no invoice or any receipt, neither was one emailed to me. When I got home I saw that I had been overbilled by €300 which management told me was normal practice but was being refunded to me. By the way it took three days of emailing management to be told this. This could have easily been avoided or cleared this up if I was given an bill/invoice or informed of this by reception, none of which happened. There were other issues. The downstairs common areas are small, rundown and completely misrepresented by the hotels website. The staff refused to hail me a cab and told me to go inside and order one. A small issue, but surely that's one of the benefits of staying in a five star hotel. Finally communication. I emailed them, using the address provided on their website, filled out a contact form on the website and finally completed a customer satisfaction survey. No of this aroused the attention of the Hotel Management. Finally I resorted to the only tried and trusted method, Twitter. I eventually got a response here, but it too was also slow and labored. The room was €500 per night. It was far from value for money. Would I go to Bordeaux again, most definitely yes. Would I stay in this hotel again, most definitely no. The problems in this hotel extend across the board, it will take some effort to fix them.

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Explore Guest Reviews of Hotels in Bordeaux

Searching for hotels near Porte Dijeaux? Compare room rates and reviews to find your ideal stay.
InterContinental Hotels Bordeaux - le Grand Hotel
4.4/5112 Reviews
Bordeaux City Center
Firstly I don't normally submit reviews. I think everyone's experience is subjective based on where you've travelled before and what your expectations are. I also think it only fair to address issues with management before posting on a public forum. All of these concerns that I refer to below have been expressed to the management and the response to date has been indifferent at best. Overall this hotel is overdue a refurbishment but unfortunately the tired nature of the decor extends to the staff and management also. My problems were many. The room was not serviced properly on two days. Paint was flaking from the walls and the air-conditioning did not work properly, which meant the room was frequently cold. The room was also poorly lit, which created a very depressing ambience. Check in and check out were comical. When I checked out I was given no bill, no invoice or any receipt, neither was one emailed to me. When I got home I saw that I had been overbilled by €300 which management told me was normal practice but was being refunded to me. By the way it took three days of emailing management to be told this. This could have easily been avoided or cleared this up if I was given an bill/invoice or informed of this by reception, none of which happened. There were other issues. The downstairs common areas are small, rundown and completely misrepresented by the hotels website. The staff refused to hail me a cab and told me to go inside and order one. A small issue, but surely that's one of the benefits of staying in a five star hotel. Finally communication. I emailed them, using the address provided on their website, filled out a contact form on the website and finally completed a customer satisfaction survey. No of this aroused the attention of the Hotel Management. Finally I resorted to the only tried and trusted method, Twitter. I eventually got a response here, but it too was also slow and labored. The room was €500 per night. It was far from value for money. Would I go to Bordeaux again, most definitely yes. Would I stay in this hotel again, most definitely no. The problems in this hotel extend across the board, it will take some effort to fix them.
La Tour Intendance
3.9/568 Reviews
Bordeaux City Center
Very distinctive hotel, ancient architecture and complete internal facilities. Warm and comfortable. Come back later.
Hotel Bordeaux Clemenceau by HappyCulture
3.5/583 Reviews
Bordeaux City Center
I paid £38 for a night through a third party website. The room was small but comfortable. The tv was extremely small. The bathroom could use a renovation admit is slightly dated. However, the location of the hotel is perfect and the sound proofing was good enough. I would come again.
Hotel Cardinal Bordeaux Centre
4.6/543 Reviews
Bordeaux City Center
We arrived in France for a month of travel, beginning with a long weekend in Bordeaux to recover from jet lag and get our bearings. We chose the Hotel Cardinal for its central location right across from the Cathedral and tram stops. It made it very easy to get around the city. Our accommodations were actually a suite of rooms. In addition to the bed and bathrooms, there is a roomy and comfortable sitting room and kitchenette, where we chose to take our breakfast one morning. (It is a treat and highly recommended if your schedule permits.) We were very comfortable and would stay here again if travel ever takes us back to Bordeaux.
Hotel Gambetta
3.8/553 Reviews
Bordeaux City Center
This is the best service hotel I have been in Europe for 20 days, and the price is very favorable 420 yuan per night for a single room, and the second night also gave breakfast staff (I met the staff on duty are very nice) Friendly and enthusiastic luggage helped me move up and down (there are elevators, but there are several waiting elevators), the English communication is smooth, and the most praiseworthy thing is the location, in the city center, surrounded by shopping district attractions are a few minutes walk , bus, tram station is so convenient next time if you come to Bordeaux, you must choose to live here! Highly recommend! Everything is perfect! Location is perfect and in the heart of city, and Stuffs are nice, helpful! Good experience!
Best Western Grand Hotel Francais
4.3/580 Reviews
Bordeaux City Center
The location is acceptable, in the central area of Bordeaux, 500 meters walk after getting off the airport bus, the gate entrance is on the side of the street, easy to find, arrive at more than 10 o'clock in the evening, there are many people at the entrance of the bar, and feel safe. The rooms are small, with good hygiene, comfortable bedding and average breakfast. The front desk was good, and the taxi was booked, a better experience.

Frequently Asked Questions

Bordeaux Travel Guide

If you want to stay at the best hotel in Bordeaux, Trip.com is here to help! Book hotels in Bordeaux via the Trip.com website or app, it's easy and hassle-free. While traveling to France, Bordeaux is one of the most popular destinations. Located in France, Bordeaux is a well-known and vibrant city.

Bordeaux - Mérignac Airport is the primary airport in Bordeaux. It's easy to reach Bordeaux. The city can be reached by plane, train, and car.

You don't have to worry about accommodations when traveling to Bordeaux. Here, there are more than 250 hotels for you to choose from. Bordeaux has high quality and low-priced hotels. You can spend one night at a nice hotel for only 131 USD. There are 11 five-star hotels in Bordeaux at an average price of 383 USD per night. There are 22 four-star hotels in Bordeaux at an average price of 172 USD per night. There are 36 three-star hotels in Bordeaux at an average price of 105 USD per night. There are 19 two-star hotels in Bordeaux at an average price of 84 USD per night. There are many well-known chain hotels in Bordeaux. Those who favor Novotel can choose a hotel under its name. If the comfort level of your trip is important, there are many choices in Bordeaux, such as hotels under the Novotel brand. A popular hotel in Bordeaux, Aparthotel Adagio Access Bordeaux Rodesse is also one of the highest rated. Many tourists also stay at Ibis Bordeaux Centre Meriadeck.

In the city center of Bordeaux, you'll have easy access to City Hall. You can choose attractions in Bordeaux that are perfect for a weekend getaway, such as La Villa Rouge Massage, Piscine Stehelin, Domaine de Beauval. The most popular attractions for tourists in Bordeaux are Basilique St. Michel, Girondins Monument, Grand Theatre - Opera National de Bordeaux. With a developed commercial area, visitors can head to Lancel(BORDEAUX), APM MONACO for a great shopping experience.

Average Temperature

• January to March: 9.95°C during the day, 5.71°C at night

• April to June: 17.62°C during the day, 12.52°C at night

• July to September: 22.74°C during the day, 17.09°C at night

• October to December: 12.29°C during the day, 8.27°C at night

Average seasonal Rainfall

• Spring: 81.53 cm

• Summer: 75.87 cm

• Autumn: 68.1 cm

• Winter: 102.5 cm

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