Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Apr 17, 2026
Guest User
This stay was truly fantastic! The hotel environment was elegant, the rooms were spacious and bright, and the cleanliness was impeccable. The facilities were complete, the hot water was reliable, and the air conditioning worked well. The staff were friendly and responsive, and the hotel offered great value for money. I felt safe and comfortable during my stay, and I highly recommend it! I've stayed here several times already 😊
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Price per night from:AED 52
Posted on May 20, 2025|Superior Twin Room
Pianai,xinanThis time, the experience of staying in a twin room with garden view was amazing! Lele’s housekeeper was proactive and considerate throughout the whole process: she proactively upgraded the room type for free, and the bedding was so comfortable that we fell asleep in seconds; she thoughtfully gave us a golf experience coupon to take us to unlock the beautiful scenery of the mountains; she even prepared mosquito repellent in advance, and carefully checked the doors and windows at night to prevent mosquitoes~
From upgrading the room type to the warm little things, Lele’s meticulous service made friends praise ”living with a five-star ritual sense”, and the breeze and sunshine of Zipeng Mountain became warmer because of her care!
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Price per night from:AED 194
Posted on Dec 18, 2025|Business Queen Room
Guest UserStaying at a hotel that meets your expectations can truly cure fatigue! Blue Crystal Hotel is definitely worth a genuine recommendation! The front desk process for check-in was incredibly swift, and there was no need to wait throughout the entire process. The staff were also friendly and attentive. The rooms are fully equipped with smart technology; simply saying “Xiao Du, Xiao Du” can control household appliances, providing a sense of liberation from manual labor. The cleanliness is also top-notch; the housekeeping staff ensured the rooms were spotless, and the bedding was both clean and soft, making for a particularly reassuring stay.
The most crucial aspect is the excellent location. There are numerous snack shops downstairs, making it easy to handle meals for breakfast, lunch, and dinner without having to worry about finding a restaurant. The value for money is simply outstanding, making it the perfect choice for business trips. I will definitely choose this place again next time!
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Price per night from:AED 62
Posted on Jun 24, 2024
Guest User
Accommodation there is provided with butler-style service. The environment is very good. The food in the farm restaurant is also delicious. There are also many activities for children to play on the farm, both free and paid. You can also not stay and just bring your children to play during the day. It was a good experience to eat farm food. I will come again next time!
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Price per night from:AED 352
Posted on Apr 6, 2025
Anonymous User
Our two-night stay in the courtyard room was quite relaxing and enjoyable. The environment was lovely, the restaurant served delicious food, and there's a spot for fishing. Although the courtyard was small, it was very cozy to sit in and perfect for taking photos. The butler service was excellent; they were always responsive and answered all our questions. During the holiday season, it was evident that the staff were working very hard. My family had a good rest, and the children had a great time, so overall, I gave it a positive rating.
However! Compared to other guesthouses of similar or even lower price points, when fully booked, their capacity to handle guests clearly fell short. For example, our room was still being cleaned close to the 3 PM check-in time. During check-in, the staff were so busy they couldn't even offer water. There was also a lack of staff guidance from parking to check-in and luggage assistance. At 9 PM, the hot water ran out halfway through my shower, forcing a cold one, and there was no prior warning that this could be an issue (I reported it to the butler, but received no follow-up beyond an apology). At dinner, many guests at the restaurant were kept waiting for their dishes. The layout of the courtyard room wasn't very practical; one side of the electric screen curtain was broken, and there were quite a few mosquitoes. Although I asked the butler for insect repellent, it really should have been provided proactively.
It was also a bit disappointing that the complimentary 'goodnight sweet soup' had to be picked up from the restaurant. Information about activities at the activity center was only available upon direct inquiry. The painted fan activity advertised was no longer available, yet it was still listed on the blackboard and promoted online. In reality, there weren't many activities to do.
If service quality cannot be guaranteed, why not open fewer rooms and focus more on service quality? I hope the hotel management considers improvements for the future. Overall, I found it acceptable, but it didn't quite live up to the hype, especially considering the value for money during the holiday season.
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Price per night from:AED 285
Posted on Apr 19, 2026
Guest User
This stay experience is very satisfactory, must give five stars praise!
The hotel is conveniently located, convenient to travel, and the surrounding facilities are also very complete. The room was clean and tidy, the lighting and ventilation were very good, the bedding was comfortable and the sleep was particularly stable. The front desk service was warm and thoughtful, check-in and check-out were very fast, and the staff was gentle and patient.
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Price per night from:AED 67
Posted on Mar 8, 2026|Smart Superior Room (Double Bed)
Guest User睿柏雲酒店,真心覺得太棒了!😍 房間寬敞又舒適,服務更是沒得説,每個細節都讓人感到温暖。🥰 房間智能化沒得説!🍽️ 下次來這座城市,還會選擇這裏,已經愛上了!💕 大家有機會也來這坐城市也可以體驗一下哦!👏
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Price per night from:AED 62
Posted on Mar 17, 2025|Deluxe 2-bed Room
Shoukezhaixingchen7Environment: Not bad. Breakfast was also decent. When I went to eat breakfast in the morning, they were already sold out, so the kitchen made noodles instead. Although I didn't take a picture, it looked and smelled delicious.
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Price per night from:AED 80
Posted on May 13, 2024
Guest User
First of all, this hotel has a very good sense of design, suitable for family vacation, allowing us to relieve the pressure of life and work. Secondly, the hotel's hardware and software facilities are very good, the mattress is quite suitable for hardness, and there are different types of pillows for customers to choose from, which is very user-friendly and exceeded my expectations!
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Price per night from:AED 162
Posted on Sep 3, 2025
Guest User
I went late, and the front desk helped me upgrade the room type when I checked in! Service attitude is super warm. The room was also very satisfied, the bed was not particularly soft and comfortable to sleep. There is no obstruction outside the window, not depressed... The shopping mall near the supermarket downstairs. 👍
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Price per night from:AED 91