Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Mar 10, 2026
Guest User
Charming Nostalgic Vibes and Excellent Staffing
I had a wonderful stay here and was particularly impressed by how well-managed the property is. The check-in counter was appropriately staffed, and the friendly team made the process seamless.
Since the hotel is quite large, the staff provided a map of the vicinity and very clear instructions on how to reach our room. Even though our room was located quite a distance from the reception, we had no trouble finding our way. Parking was consistently busy, but despite the high volume of cars, we were always able to find an available spot without much stress.
We absolutely loved the room! it has a beautiful nostalgic feel that manages to feel classic rather than ”old.” It was spotlessly clean, the beds were very comfortable, and the bathroom was huge.
We didn't utilize the balcony since it faced the parking lot, but I imagine it would be lovely to crack open for some fresh air during the summer.
One minor disappointment was the amenities. They provide Salt & Stone products, which we love, but unfortunately, the shower and bath gel hadn't been topped up prior to our check-in. It was a shame we didn't get to use them, but it didn't overshadow an otherwise great stay.
Overall: A great blend of character and efficiency. I’d definitely stay here again!
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Price per night from:JPY 30,159
Posted on Feb 11, 2026
Guest User
Super big room and clean. Only thing I was concerned is the curtain. Only one layer can close, the other layer is for decoration only. It is not thick enough esp. when I was given a level 1 room facing car park. With room lights on (2nd pic) and off (3rd pic), the curtain is a bit transparent. I had to do all changing in bathroom although I suppose to have full privacy in my room. Also, morning light penetrated through, made me waked up even earlier than the alarm set.
Another thing to share is about the noise. I saw other reviews that Aircon is noisy but I find it is normal. The noise came from the fridge, which I usually power it off.
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Price per night from:JPY 20,356
Posted on Mar 10, 2026
Guest User
Great Location and Perks, but Where is the Staff?
I’m giving this stay 3 stars strictly due to the service, which was among the worst I’ve experienced at a hotel.
The biggest issue is the lack of presence at the front desk. At my scheduled check-in time, the reception was empty. I had to repeatedly shout ”hello” before anyone appeared. This happened throughout my stay—whenever I had a question about the weather or my tour, I had to yell for someone to come out from the back. If you aren't going to staff the desk 24/7, please at least invest in a service bell so guests don't have to shout.
The housekeeping staff also seemed to be in their own world. They rarely acknowledged guests; in fact, I frequently found myself holding the elevator door for them to exit before me. When I asked for a shower cap, I was told they simply don't provide them.
It’s a shame because the location is actually great and very quiet, with plenty of parking available. The hotel does offer some nice perks, like a free breakfast for guests and complimentary cookies in the pantry. However, unlike other places, the coffee and tea are pre-made rather than freshly brewed.
Overall: If you value peace and quiet and don't mind hunting for staff when you need help, the location is fine. But the service culture here needs a serious overhaul.
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Price per night from:JPY 20,310
Posted on Feb 17, 2026
Guest User
Hubby and k got the last available room as we did not have plans to go as far as the Grand Canyon NP on this supposedly short trip. We were very happy to find this location, perfect for distance just outside the South Entrance. We got what we needed at the little store available in the hotel as well as having dinner in the Saloon without having to go anywhere outside. Our room was very clean, have coffee available for the next day with amenities just enough to get us over for the next day. I’d stay here again as it was also very affordable. Highly recommend it.
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Price per night from:JPY 19,981
Posted on Apr 14, 2025
121505****
The room was very clean and the staff was very friendly. Unfortunately, the elevator was not working and we had to carry our large suitcase down four flights of stairs when we checked out.
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Price per night from:JPY 16,956
Posted on Jan 3, 2024
Guest User
The location of the hotel is quite good with nice views and Whole Foods nearby. I met with the aircon issue and maintenance mgr helped to change a room quickly. Although it was smaller but problem solved promptly.Streams are out of work and cannot be fixed due to holidays.
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Price per night from:JPY 29,925
Posted on Sep 7, 2025
HONG
Location: Quite nearby the highway, convenient to stay for a night. About 1 hr drive to Grand Canyon.
Cleanliness: Good.
Service: Great, the front desk girl is very nice to help, advise nearby stores, how to use the facilities.
Facilities: Full, with swiming pool is a plus for kids.
Pretty a nice stay, would recommend for new stays.
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Price per night from:JPY 10,014
Posted on Jan 11, 2026
Haiqi&tuomasizailushang
The hotel is located within the scenic area. I booked a room with a view, and you can see the lake right from the door. It's just a few minutes' walk to the other side of the lake, which is great. The hotel is also very clean and hygienic. My friend brought his own bedspread, and the staff helped him put it on. It was very nice. The facilities are a bit old, but it's much better than the Super 8 Hotel.
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Price per night from:JPY 18,527
Posted on Jan 25, 2020
YANLIANGChecked for a long time and found this hotel without disappointment. The design of the hotel is simple and comfortable. Facilities are new and the room is clean. Although some rooms are on the road, they do not feel noisy. The little brother of the hotel saw that the frost on our car window took the initiative to get us a snow shovel, and the service was very good. There is a lot of food nearby, and Wal-Mart is very convenient.
The only drawback is that the bathroom fan sounds a bit loud.
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Price per night from:JPY 11,820
Posted on Dec 28, 2024
huberttlim
Amazing sunrise from the front of the hotel. Good hotel staff with breakfast, although there is stairs up to the second floor but you can request for the first floor.
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Price per night from:JPY 11,046