Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jun 22, 2026
Anonymous User
My experience at this hotel was a mixed bag.
**The Good:** The location is excellent, making it very convenient to get around. The front desk staff was also very friendly. They upgraded me to a higher room type at a great price during check-in, and the high-floor ocean view room was fantastic, even offering a view of Mount Rainier. The room amenities were also perfectly fine, and the room size was adequate.
**The Bad:** The housekeeping service felt like an invasion of privacy. I had hung the 'Do Not Disturb' sign before leaving, but they still entered to clean the room. I hadn't put my valuables, including cash and jewelry, in the safe that day (a lesson learned for next time), and my personal belongings were also left out. I was very upset when I discovered my room had been entered. There are no cameras on the hotel's guest floors, not even by the elevators, to prove whether or not I had the 'Do Not Disturb' sign up. However, after I complained to the hotel, the housekeeping staff actually lied, claiming they had asked me in person before I left if I wanted the room cleaned and only proceeded after getting an affirmative response. Lying takes this to a whole new level of problematic.
**Overall:** The Ctrip hotel butler service was good and a definite plus. However, the hotel's housekeeping service was truly disappointing. From now on, I'll definitely be more vigilant about protecting my belongings when traveling.
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Price per night from:JPY 36,477
Posted on Mar 6, 2026
Guest User
I had a fantastic 2-night stay at this new hotel. The location is incredibly convenient, especially for anyone arriving from the airport via the Green Line Westlake. It’s a direct shot from the airport, and then just a 14-minute walk from the station (which also connects to the mono rail to space needle.
I loved the cozy lobby; it’s a great spot to just hang out or relax for a bit. A huge plus for me was the surrounding area. On my way to check in, I was able to grab Shake Shack for dinner, which was perfect. And for bubble tea lovers, there’s a boba shop, Hey Tea ,right next door! Whole Foods is also just a short walk away, making it easy to pick up anything you need.
The check-in and check-out process was super quick and smooth. I had a great rest over my two nights and would highly recommend this spot to anyone looking for a comfortable and well-located place to stay.
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Price per night from:JPY 26,443
Posted on Feb 8, 2026
Guest User
In my opinion, this is the best hotel in Berkeley. All rooms are suites. The hotel is very new, with a great atmosphere. The fireplace in the lobby was especially comforting for someone like me who is very sensitive to the cold. The breakfast was quite substantial for an American hotel, especially with its wide variety of fruits and dairy products, such as yogurt and soy milk.
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Price per night from:JPY 26,915
Posted on Apr 9, 2023
Quentin Fernandez
Down the hill from downtown Seattle so expect a walk/uber in to the city if you’re going that way. Also no fan in bathroom which kind of sucked and the TV wasn’t working. Otherwise, next to the water which was really nice. ALSO $100 a night deposit for up to $500 for 5 nights+ so be aware.
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Price per night from:JPY 50,643
Posted on May 3, 2019
LIUYIXINTwo big beds, three for three. Good morning. The supply will begin at six o'clock. Check out super fast. Many of the choices to go to Rainier Snow Mountain live here, driving to the snowy mountains for about an hour. The surrounding supermarket Ole is very close. Eating is also convenient.
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Price per night from:JPY 22,311
Posted on Nov 27, 2024|Queen Studio-Non-Smoking
Guest UserIt is a hotel with very new facilities and very clean. It would be better if there is an electric kettle.
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Price per night from:JPY 18,746
Posted on Nov 24, 2025
Guest User
Location location location. If you walk through the airport as if you’re going to the rail station, you’re almost at the Hilton. It’s especially handy if you’re flying Alaska Airlines. Super convenient, reasonably priced.
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Price per night from:JPY 23,775
Posted on Mar 26, 2026
Guest User
I had a very pleasant stay at this hotel. The staff were incredibly friendly and always willing to help, offering assistance whenever needed and making me feel truly welcomed. The room was spotless and very well maintained, which made the stay comfortable and relaxing. The facilities were also excellent, with everything thoughtfully provided and well organized. Overall, the experience exceeded my expectations. I would definitely stay here again and highly recommend it to others.
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Price per night from:JPY 22,784
Posted on Sep 20, 2024|King Room
Guest UserI booked this hotel for just a sleep over the night as the layover time was too long. So location and the shuttle bus were very important. However, The airport shuttle was a bit inconvenient. There was no attention and services to accommodate the guests’s departure. There were too many people who had to get on the shuttle and the shuttle was not almost unable to accommodate us all. Some had to sit on the floor and squeeze in between seats. It would have been convenient if the staff checked the departure time/need of the shuttles when the guests checked in so that they could have been arranged the shuttles sufficiently and efficiently.
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Price per night from:JPY 25,357
Posted on Sep 22, 2024|Studio Suite
Guest UserThe staff is great. Super friendly and accommodating. Checking was a breeze on Thursday afternoon. The hotel itself has a very nice small front lobby/breakfast area. This is the only area that appears to be updated and kept super clean. We had stayed here years ago and I think things have slowly degraded since our last visit.
Our first night we stayed in a standard queen room. The main hallways and rooms are really starting to show their age. They are superficially clean but when you look a little closer the stains and blems start to show. Bed was incredibly hard almost like sleeping on a box spring. After a bad night trying to sleep in this room we asked for another room and upgraded to a king suite. The suite rooms are much larger in size with a separate bedroom and pullout couch. Same issues though, the couch had stains that we could not even begin to identify and probably would have lit up as a rainbow under some black light. Had to throw a sheet over the couch just to be able to sit on it. The cabinets holding the microwave seemed to be bending under the strain and we didn't dare touch them as it looked like they were going to fall right off the wall.
The location is a little tricky the first time you try and locate the place, its tucked back off of a side road by the freeway. Overall this is a mid range hotel with decent pricing. Would love to see some updates done before we go back to it.
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Price per night from:JPY 17,094