39 Reviews
Hostellerie de l Abbaye de la Celle
Brignoles|0.73km from Royal Kids
Just avoid. We booked this place months ago as our first leg of our summer south of France trip but to also celebrate our wedding anniversary. Check in was fine (was a Sunday) and we ate in the restaurant night 1, food was ok but nothing to wright home about. We then go to bed and the aircon is blowing out hot air, it was 38 degrees that day and to not have sufficient aircon is just not acceptable, it’s Europe and it gets hot but we aren’t living in the ancient times. Next day we try to get into the hotel for dinner as we find out that literally nowhere in the whole area including brignoles is open for dinner. Place is full and the only option was to actually drive to McDonald’s 6 minutes up the road. So might 2 in lively Provence we are having McDonald’s in our room. Nobody told us nothing would be open Monday anywhere so we just weren’t to know. Second night we notice more issues with our room, towel rail falling off, the downstairs rug smelt like a mix of vomit and smelly dog it was horrible. And again second night was even worse we didn’t sleep at all due to the air con situation. Woke up on our wedding anniversary exhausted, having not slept at all. They thank god moved us the next day to a better room but even then air con was subpar. This place is a 1 night stop over to eat at the restaurant and even then I would say don’t. Food was average. Really sad we spent 4 nights in this place, really ruined the start of what was meant to be a lovely trip away. My advice to the hotel would be to prioritise the hotel not the restaurant. So many improvements could be made including being able to order lunch from the pool or drinks, having room service on Tuesday when you shut your restaurant and upgrading aircon. Also please dry clean your rugs in the room.
8 Reviews