Redmayne House

Tv wasn’t working No information about wifi password - had to chase up and didn’t get response until the following day

This was a wonderful break away with my husband and 7 month old son. The property was clean, quiet and in an excellent location to explore Bristol. The property was beautiful and well equipped and the staff were on hand (even by email) to offer support if needed! I would gladly stay here again and would definitely recommend!

We booked a two night weekend stay but left after one night due to noise disturbance. The flat suffered from constant traffic noise on busy Whiteladies Road. The forecourt of the building is open to the road and in the late afternoon a group of people parked up on this and we’re dancing to music played loudly on the car stereo. During the night there was a party in another flat with people arriving and leaving from late evening till morning. Some rang the bell to our flat in the early hours trying to gain access. There appears to be little in the way of sound insulation for doors and windows and the sp**** furnishings and bare floors make this worse. There was no response to phone or email contact from the letting agent out-of-hours. When we were able to speak to someone in the morning, it was a junior staff member with limited knowledge and scope for decision making. Staying for the second night was unthinkable but our request for a refund, full or partial was refused.

Gaining entry with the app was fine. However the parking was at another building perhaps 200m away ( not ideal if its raining). Good location with a Waitrose/Sainsburys nearby for basics. Whilst the Appartment was nicely furnished it is compact. Had everything you might want including a washing maching, small dish washer etc. One gripe is that the lounge sofa was not at all comfortable. We had a twin bedded room again nicely furnished but 2 x 2 foot 6 inch beds are a bit too narrow for me. Compact bathroom with nice shower and nice soaps etc. No lift so travel light, not at all suitable for folks with mobility issues, steep staircase just to get to frontdoor. All in all a reasonable place to stay.

Was really great space and in a good location