Smartflats - Central Brussels
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Brussels
Smartflats - Central Brussels
52 Rue d'Arenberg, Brussels, Brussels-Capital Region, 1000, Belgium
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With a stay at this apartment, you'll be centrally located in Brussels, just a 5-minute walk from La Grand Place and 10 minutes by foot from Royal Palace of Brussels. This apartment is 1.1 mi (1.7 km) from Avenue Louise and 1.7 mi (2.8 km) from Tour & Taxis.Show More
We Price Match
Amenities
Wi-Fi in public areasFree
Postal service
Tour and ticket booking service
VIP check-in service
Express check-in and check-out
English
French
Spanish
All Amenities
Property Description
With a stay at this apartment, you'll be centrally located in Brussels, just a 5-minute walk from La Grand Place and 10 minutes by foot from Royal Palace of Brussels. This apartment is 1.1 mi (1.7 km) from Avenue Louise and 1.7 mi (2.8 km) from Tour & Taxis.
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2.6/5
Cleanliness2.6
Amenities2.6
Location2.6
Service2.6
All 16 Reviews
Surroundings
Metro: Gare Centrale
(320m)
Metro: De Brouckère
(540m)
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Rooms
Guest Reviews
Services & Amenities
Policies
9
Design Duplex
3 bedrooms: 3 queen beds | 1 living room: 1 sofa bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
City view
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8
Classic Apartment
2 bedrooms: 2 queen beds | 1 living room: 2 sofa beds
Free Wi-Fi
Non-smoking
Refrigerator
TV
City view
Wi-Fi in room
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Guest Reviews
2.6/5
16 reviews
Verified Reviews- Cleanliness2.6
- Amenities2.6
- Location2.6
- Service2.6
Average for similar properties in Brussels
Guest User
September 1, 2023
NADA DE NADA ABSOLUTO DESASTRE - Más de 20 cucarachas vistas en los 5 dias, en cocina y lavabo principalmente, esto es algo que pone mucha gente, siempre dicen que arreglaran pero ni caso... - Suciedad general (ver fotos), basicamente muy bonitos los muebles y poco más, ver fotos... - Lavadora ROTA (puerta rota inusable), avisado el dia 1 a la llegada y sin solucion ni compensacion economica, tuve que usar laundry externo con su gasto e incordio - Ventanas cerradas sin proder abrirse con la consecuente sensacion de calor, nos pusieron un ventilador pro cortseria que estaba roto (funcionaba pero abierto y peligroso para la niña) al pedir revisarlo vinieron, se lo llevaron diciendo que en 5 minutos volvian y nunca más se supo, 4 noches durmiendo con calor. - El sofa cama más incomodo que he dormido nunca y la cama mas o menos (se desmontaba) - Peste en el lobby (todo el edificio pertenece a SmartFlats) - Ascensor... ver foto Y lo PEOR; la comunicación, todo buenas palabras, "vamos a revisarlo", " a la salida le compensamos", "lo tendremos en cuenta", "sentimos las molestias" pero NI UNA SOLUCION, la compensación propuesta es un 15% de descuento para la siguiente estancia... A lo de las cucarachas me dicen "es normal" y no inmutan por tener una niña de 4 años pasando calor y durmiendo entre cucarachas, no usamos la cocina ni compramos porque da verdadero asco, dormir y gracias (y con sensaciond e picor pensando en las cucarachas...) en fin, unas vacaciones sin sentirse a gusto en la casa es lo que uno espera...
Guest User
May 5, 2022
The advertised accommodation for 6 people is in fact not at all suitable for the last 2 people: the last bed is a convertible sofa, broken for apartment 201, and this room has no blackout curtains, so you will sleep depending on the sun and the strength of the last screw! Also the dining table has only 4 chairs... On the other hand, the accommodation was not very clean: a cotton ball not ours left in the bathroom, stains of foundation on the wall, dust in the bedroom (the headboard was gray with dust, disgusting...)... The photos on the site make you dream but, for example, our apartment had its "dining room" tiles broken in which socks get stuck; the torn sofa; latches that do not hold; for the common areas, a staircase full of mess which does not really reassure... The most disappointing was the breakdown of hot water in the bathroom the day after our arrival, a technician was to come the day before our departure but never came. Paying for accommodation to have cold showers is quite frustrating. To top it off, Smartflats informs you that they are available by phone 24/7, but are in fact unreachable by phone, even our booking contacts cannot reach them either by email or by phone. The only exchange we have with them are 2 messages via chat asking us for a photo of the boiler and telling us that a technician would come... By the way, no excuses for the inconvenience caused. I had the impression of spending my stay taking pictures of the apartment, calling booking and answering emails, and all that without being able to relax with a good little hot shower. If you are not looking for comfort or customer service to match, go for it!
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Guest User
August 9, 2022
don't be fooled by the photos on the site torn and broken sofa bed, dirty apartment down to the curtain, kitchen sink faucet leaking everywhere and the attic NO HOT WATER we were unable to shower for the entire stay! We booked for 6 there were only 4 cousins and no extra sheet, impossible to get them on the phone to find a solution TO RUN AWAY!!! and the worst I have no response from *********** nor from the rent
Original TextTranslation provided by Google
Guest User
February 20, 2023
Nous avons trouvé l'emplacement excellent ! C'était vraiment idéal pour y passer une ou plusieurs nuits à Bruxelles en centre-ville. Le quartier est très plaisant et animé. Les lieux étaient propres avec un bon niveau d'équipement.
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Services & Amenities
Most popular business facilities
Wi-Fi in public areas
Free
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Business Services
Postal service
Front Desk Services
Tour and ticket booking service
VIP check-in service
Express check-in and check-out
Languages Spoken
English
French
Spanish
Food & Drink
Room service
Public Areas
No smoking in public areas
Safety & Security
CCTV in public areas
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 16:00–23:30
Check-out: Before 11:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
Check-in is at a different address. Details will be provided after booking.
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €200.00 (approx. US$218.59) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 1
With a stay at this apartment, you'll be centrally located in Brussels, just a 5-minute walk from La Grand Place and 10 minutes by foot from Royal Palace of Brussels. This apartment is 1.1 mi (1.7 km) from Avenue Louise and 1.7 mi (2.8 km) from Tour & Taxis.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli, or stay in and take advantage of the apartment's room service.
Featured amenities include express check-in and express check-out.
Make yourself comfortable in this individually decorated apartment, featuring a kitchen with a refrigerator and an oven. A flat-screen television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a microwave and a coffee/tea maker, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli, or stay in and take advantage of the apartment's room service.
Featured amenities include express check-in and express check-out.
Make yourself comfortable in this individually decorated apartment, featuring a kitchen with a refrigerator and an oven. A flat-screen television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a microwave and a coffee/tea maker, and housekeeping is provided weekly.