First, the issue was raised that there was no information on Trip.com regarding the non-face-to-face check-in system.
Because the reservation holder's cell phone number was not shared with the hotel, I did not receive a text message regarding non-face-to-face check-in upon arrival.
I was connected to the person in charge after calling 3 times and received a check-in text message, but I received a message with an incorrect room assignment.
- I stayed for consecutive nights and was given two rooms, one of which was not a suite. When I complained over the phone, they said they had not sent the correct information.
The room reservation was for a suite, but a text message was sent again saying that it was sent in error, and then I checked in (if it is a non-face-to-face check-in system, you should not make this mistake).
- Cleaning in the room was okay, the sheets were definitely clean, but there was no rug in the living room.
I originally tried to sell the officetel, but it didn't work out, so I don't know if this hotel management system is for rent, but it's still a long way off.
- You can't use the cooker or washing machine, but there were no dirty cups, and there was no tissue box other than toilet paper. I understand that the amenities are cost-effective.
Isn’t this basic?
I don't really want to recommend it unless the system is fixed or improved. At least, I stay for about 20-30 nights in Busan through several night reservation platforms.
There is no choice but to rate it with the lowest score.
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