I’ll start by saying the service was excellent. The staff was welcoming, kind and willing to help with whatever we asked for. The decorum and pictures online are as they appear in person. However, I was not pleased with my room or the area in which the hotel is located. I arrived at 1am. As a tourist it appeared to be unsafe. There was a man outside where we parked on the street 2 blocks away drinking from a liquor bottle,yelling as he was sitting on a concrete pillar twitching. We were so happy to get inside safely. We were exhausted so we were not too pleased there was no elevator but we did see that when booking. Our room smelled musty and moldy. We turned on the air of course but it triggered my sinuses. When we decided to shower and get ready for bed there was no hot water in our room. The hotel had to be near a club because loud music played all night. And in the morning we could hear music from the church which is directly across the street. Our beds had hair on the bedding but to be honest that was the least of our worries. The room is fairly small and I would not recommend if you plan to spend some time inside versus exploring the city. We checked out the next morning. The staff was disappointed but I had no issues with getting a full refund.