Cambridge City Studios by Paymán Club

Good for a short stay in Cambridge as it’s a 15 minute walk into the city centre. The bathroom is very small and the clothes dryer seems to need fixing as it a light is on that says ‘clean filter’ and didn’t dry our clothes well. There is a bus station right outside that goes to the train station. It’s close to The Grafton shopping arcade and two green areas.

Their photographer needs a raise with that quality of misleading photos

Aboslutely terrible place. Supposed to be "self catering", with only a broken frying pan, no forks and no teaspoons, dirty crockery and damaged cups. The shower contained mold with tepid water. Laminate floor was damaged in in every section, paint flaking off the walls. Metal stand on lamps and tables were rusty!! What a dump, I have never stayed in a place as disgusting or depressing as this. The only advice i would give anyone is "AVOID AT ALL COSTS"

The apartment I stayed in was really poor, basic and indicative of a homeless shelter. I received the wrong room checkin info and there was no key in the lock box causing inconvenience and having to get in touch to raise this issue after a long day at work. The apartment and internal stairwell is in a serious need of a makeover including unhygienic blown worktops from water from the sink and mould in the shower. I had purchased food to cook but there was no cooking pots and pans so was unable to - it took 2 days for them to arrive! Also no live TV due to faulty aerial and remote didn’t work. Maybe I got unlucky with number 7 but I would avoid this place at all costs!

The location was brilliant,it should've been a good studio but there was mold smelling all through out,n my partner has asthma... It was clean but not spot clean to be honest,the floor was dusty our feet got dirty. Otherwise is a nice place,and the mattress was really dirty,had dirty marks on.

I booked 2 rooms here for my elderly parent and their friends - when they arrived only one key was available so they chased and was told that it would be there later so they dropped luggage off and went to explore Cambridge. They came back 5 hours later and still no key so they chased again - to be told it would be 10 minutes - 20 at the max - 2 hours later still no key. When chasing again they had the phone put down on them repeatedly. They ended up having to stop all in one room - 4 elderly adult and one is registered as disabled - no one got any sleep obviously and they ended up having to return home a day early and the key still hadn't turned up. I am still awaiting a response and an apology - the worst company I have ever dealt with - save your time and effort and don't bother!!

Terrible service from The Payman Club. Moved our location twice due to 'maintenance issues', the second of which we were not notified of. They also mixed up the date on the first change, so without chasing them we would have had nowhere to stay. Final property location (Arbury View) was dirty, smelly and no representation of the original booking.