Hyatt Ziva Cancun All Inclusive
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun

Hyatt Ziva Cancun All Inclusive

#1 of Family Hotels in Cancun
Blvd. Kukulcan Mz 51-Lt 7, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Tortuga Beach. This 4.5-star property is 1 mi (1.5 km) from Cancun Convention Center and 2.7 mi (4.4 km) from Langosta Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.Show More
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hotel overview picture
4.6/5Great·Excellent Location
Good hotel in all aspects of location, environment and service
Amenities
Outdoor Swimming PoolDivingSnorkelingSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up ServiceBar
All Amenities
Surroundings
Airport: Cancún International Airport
(23.8 km)
Landmarks: Zona Hotelera Cancun
(<100m)
Landmarks: Playa Gaviota Azul
(240m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Two Double Room
2

Standard Two Double Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Hair Dryer
Room Details
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Dolphin View Master King Room with Sofa Bed
4

Dolphin View Master King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Bedding: Blanket Or Quilt
Room Details
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Club Two Bedroom Ocean Front Suite
4

Club Two Bedroom Ocean Front Suite

2 Queen bed and 1 King bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Towel
Room Details
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Ocean View Two Double Room
6

Ocean View Two Double Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Sea View
Private Toilet
Room Details
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Swim Up King Room with Sofa Bed
3

Swim Up King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Bedding: Blanket Or Quilt
Room Details
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Club Ocean Front King Room
5

Club Ocean Front King Room

1 King bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Sea View
Private Toilet
Room Details
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Swim Up Double Room
1

Swim Up Double Room

2 Queen bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Room Details
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Resort View Two Double Room
4

Resort View Two Double Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Bedding: Blanket Or Quilt
Room Details
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Turquoize Sky Ocean Front Master Two Double Room(Adults Only)
6

Turquoize Sky Ocean Front Master Two Double Room(Adults Only)

2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Sea View
Private Toilet
Room Details
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Turquoize Ocean Front Master King Room(Adults Only)
5

Turquoize Ocean Front Master King Room(Adults Only)

1 King bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Sea View
Private Toilet
Room Details
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Club Ocean Front Double
3

Club Ocean Front Double

1 Double bed
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Room Details
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Resort View Double Room
1

Resort View Double Room

2 Queen bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Room Details
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Ocean View King Room with Sofa Bed
6

Ocean View King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Sea View
Private Toilet
Room Details
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Ocean Front Double Room
2

Ocean Front Double Room

2 Queen bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Room Details
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Club Ocean Front Corner Suite
6

Club Ocean Front Corner Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Sea View
Private Toilet
Room Details
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Resort View King Room with Sofa Bed
4

Resort View King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Bedding: Blanket Or Quilt
Room Details
Check Availability
Dolphin View Master Two Double Room with Sofa Bed
3

Dolphin View Master Two Double Room with Sofa Bed

2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Bedding: Blanket Or Quilt
Room Details
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Presidential Suite
3

Presidential Suite

2 Double bed and 1 King bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Room Details
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Ocean View Double Room
1

Ocean View Double Room

2 Queen bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Room Details
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Ocean Front Two Double Room
6

Ocean Front Two Double Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Sea View
Private Toilet
Room Details
Check Availability
Swim Up Two Double Room
3

Swim Up Two Double Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Bedding: Blanket Or Quilt
Room Details
Check Availability
Ocean Front Turquoize Master Double (Adults Only)
1

Ocean Front Turquoize Master Double (Adults Only)

2 Queen bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Room Details
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Ocean Front King Room with Sofa Bed
6

Ocean Front King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Sea View
Private Toilet
Room Details
Check Availability
Turquoize Sky Ocean Front Master King Room(Adults Only)
6

Turquoize Sky Ocean Front Master King Room(Adults Only)

1 King bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Sea View
Private Toilet
Room Details
Check Availability
Turquoize Sky Swim Up Ocean Front Master King Room(Adults Only)
8

Turquoize Sky Swim Up Ocean Front Master King Room(Adults Only)

1 King bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Sea View
Private Toilet
Room Details
Check Availability
Ocean Front Pyramid Suite (with Sofa Bed)
4

Ocean Front Pyramid Suite (with Sofa Bed)

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Bedding: Blanket Or Quilt
Room Details
Check Availability
Turquoize Sky Ocean Front Master Double (Adults Only)
2

Turquoize Sky Ocean Front Master Double (Adults Only)

2 Queen bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Room Details
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Guest Reviews(74)

4.6/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.6
  • Service4.5
D‍e‍n‍i‍s
April 13, 2024
Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service.
S‍h‍e‍n‍m‍u‍d‍a‍o‍a‍g‍u‍i
July 31, 2022
Beautiful Caribbean Sea scenery, different customs and customs! All-inclusive service worth experiencing, the hotel is in a great location! The products produced by various restaurants are acceptable, that is, the Japanese food is very mediocre, and the French and Italian food are acceptable! For Guangzhou people, it still feels a little bit worse.
Original TextTranslation provided by Google
S‍o‍n‍g‍H‍a‍w‍k
April 21, 2022
The hotel is very nice. The most popular hotel in Cancun, the location is excellent, the view is amazing, there are lizards and dolphins on the lawn in the yard, the food is also good, local Mexican food, American fast food, Italian food, Asian food, French food need to enter in formal clothes. Attentive service, suitable for all ages, even better for couples. Of course, prices are not low during Holy Week. All in all, it's worth checking out.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 23, 2024
Overall, I am satisfied. The food quality is also very good and the service is also good. However, if you want to play water sports, you need to go to the hotel in another corner. The distance is quite far. Overall, it is highly recommended.
Original TextTranslation provided by Google
N‍i‍n‍i‍z‍h‍a‍o
March 27, 2024
This holiday I chose to stay at the Lejia Hotel. The hotel is located in the best location in the 7-Ziwan Hotel District. It is surrounded by the sea on three sides and has beautiful scenery. It is very convenient to go shopping, find food and go to nightclubs. The hotel is all-inclusive, and all food, drinks and entertainment are included. Motor boating and interaction with dolphins are at your own expense and must be reserved in advance. I experienced two room types for 5 nights: a beachfront room where you can see dolphins and a turquoise beachfront room in the adult building. Both room types have sea views. I prefer the dolphin room. Standing on the balcony, you can see the dolphins interacting with tourists downstairs, and you can also see the swimming pool and the sea. The scenery is beautiful. Except for children, the adult building is not allowed to stay. It just has the benefit of an infinity pool. Other facilities and restaurants still have to be included. Tourists share that the restaurant is generally delicious except for the Teppanyaki, and it is suitable for sleeping in the hotel and taking children on vacation.
Original TextTranslation provided by Google
X‍i‍n‍x‍i‍a‍n‍g‍s‍h‍i‍c‍h‍e‍n
April 5, 2024
The hotel is a bit old, and the hardware is a bit old, but the service is still in place. The staff are very enthusiastic and greet each other when they meet. The room cleaning and item replenishment are very timely. The all-inclusive package is very convenient. After checking in, you just need to lie down.
Original TextTranslation provided by Google
P‍o‍l‍e‍d‍e‍b‍u‍e‍r‍z‍h‍u‍z‍h‍i‍w‍u
February 17, 2024
Very satisfied, the service is very good, the room service is on call, there are many restaurants, French restaurant, Italian restaurant, Asian restaurant, Mexican restaurant, each one is delicious. There is a show in the evening.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 4, 2024
There are seven restaurants so you'll never get bored. The food at all the restaurants was delicious. I liked the French food the best. The sweets were not too sweet and were delicious. I also enjoyed seeing the dolphins and iguanas.
Original TextTranslation provided by Google
m‍a‍i‍m‍i‍t‍i
December 23, 2023
The Hyatt Ziva in Cancun is one of those hotels I will go to endless times. First, there are 2 buildings inside the hotel. The adult-only high-rise floor is equipped with an infinity pool on the top floor. An access card is required for the entrance to the lobby, which provides good privacy. The family room can accommodate children and is divided into two types of rooms, the dolphin room and the sea view room. I went to the hotel front desk to upgrade to the dolphin room for 1 night (additional US$100). The floor-to-ceiling glass door opens to the dolphin area. There are six dolphins in total, and you can interact with the dolphins. Taking pictures is $100 for children who can take pictures independently, and $200 for two people who need to be accompanied by adults to enter the pool for 30 minutes. It is worth the experience. Personally, I think the sea view room is better. When you open the large floor-to-ceiling glass door, you can see the endless jelly sea. It is also quieter than the dolphin room. You can go to the dolphin area to see dolphins at any time, so the dolphin room is of little significance. Second, I ate at all eight restaurants in the hotel. Breakfast was all served in buffet-style restaurants. The variety is rich and can satisfy the tastes of people from all countries. The most recommended ones are the Italian restaurant and the French restaurant, which are a la carte. Way. The hotel also has an all-you-can-eat dessert shop (12:00 noon to 9:00 p.m.). I highly recommend trying the cakes and desserts. The cream is made very well, not sweet or greasy, unlike in the United States. The cake is so sweet~ Third, we highly recommend the beach hut, which is open from 9am to 6pm. It comes with services like ordering food, drinks, coconuts, and massages for US$150 a day. Fourth, parents with children must send them to the Kidz club. Picture 12 shows the activities inside. There are 6 teachers in it. They are all very, very nice girls. They are enthusiastic and love the children. My My daughter goes there every day. There are also many activities, including bracelet stringing, hand-painted hats, photo frame making, sand digging at the beach, go-kart racing, etc. Parents with children can free their hands. Fifth, the service staff at the hotel have a very good attitude. You can bring extra 1, 5, or 10 US dollars to eat with the chefs and service staff in each restaurant. The hotel's Asian restaurant has Teppanyaki, which requires reservation and can be made through the butler. Sixth, friends who like to drink can enjoy it. The hotel bar is open from morning to 11 o'clock in the evening. It is best to tip the bartender so that the alcohol content of the bartender you drink will be better, otherwise it will taste like Juice 🤭 Seventh, there is a local supermarket just a 5-minute walk outside the hotel. You can go to the supermarket to buy souvenirs. The price is relatively cheap. Do not go to the pedestrian street to buy souvenirs. The price is 10 times that of the supermarket. It is a pity that we were not matched with a butler this time, because each room is equipped with a private butler, and the Chinese-speaking butler did not work during the week of our stay. Because the butler will send red wine to the room after swiping the card, and each room is equipped with a service iPad. The order will be delivered in about 40 minutes, and the service is particularly attentive. Whether you are staying with children or as a couple, this hotel is a must-go and highly recommended.
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–12:00

Front desk hours: 24/7

Child Policies
Children 13 year old and over are permitted to stay in some room types at this hotel

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeAmerican, Continental
StyleA la carte
Opening hours[Mon - Sun] 06:30-11:00 Open
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2015
  • Renovated: 2015
  • Number of Rooms: 542
With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Tortuga Beach. This 4.5-star property is 1 mi (1.5 km) from Cancun Convention Center and 2.7 mi (4.4 km) from Langosta Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?

Prices at Hyatt Ziva Cancun All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hyatt Ziva Cancun All Inclusive?

The closest airport is Cancún International Airport. It is 23.8 km from the hotel and approximately a 29minutes journey by taxi.

What are the check-in and check-out times at Hyatt Ziva Cancun All Inclusive?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Hyatt Ziva Cancun All Inclusive provide airport transfer services?

Yes, Hyatt Ziva Cancun All Inclusive provides airport transfer services.

What amenities and services does Hyatt Ziva Cancun All Inclusive have?

Hyatt Ziva Cancun All Inclusive has the following amenities and services: Outdoor Swimming Pool, Diving, Snorkeling.

Does Hyatt Ziva Cancun All Inclusive have a swimming pool?

Yes, Hyatt Ziva Cancun All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does Hyatt Ziva Cancun All Inclusive have fitness amenities?

Yes, Hyatt Ziva Cancun All Inclusive has fitness amenities.

Does Hyatt Ziva Cancun All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hyatt Ziva Cancun All Inclusive have non-smoking rooms?

Yes, Hyatt Ziva Cancun All Inclusive has non-smoking rooms. Please view the hotel listing for details.

Does Hyatt Ziva Cancun All Inclusive provide breakfast?

Yes, Hyatt Ziva Cancun All Inclusive provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport23.78KM
Average Price FromUSD940
Hotel Star Rating5