Hampton Inn Atlanta-Canton

We came here for a one night stay because my husband was having surgery early the next morning at the hospital in Canton Ga and we live two hours away. I reserved one of the handicap accessible rooms.the room I chose in my reservation said it had a roll in shower. May husband had an infection in his knee joint and was in a wheelchair. When I went to check in, I was told a room with a roll in shower was not available, only one with a bathtub but was still considered handicap accessible. This was not what I had asked for but we decided to make the best of it. Upon arriving in the room, my husband went to use the restroom, and grabbed the grab bar to help transfer himself onto the toilet and the grab bar fell off the wall, causing my husband to fall hard onto the toilet. He was not injured but could have been if he had fallen to the floor. He was already in his pain and it just made his pain worse. The bar was obviously not anchored into a stud. We went downstairs to complain about the incident. The clerk said there was an identical room available he could move us to. We went and looked at the room and the bar on this room seemed sturdy so we stayed in that room. He listened to me and said he understood why I was upset but he never once apologized to my husband, asked if he was ok or even acknowledge him really. Also the tub had no bench, so I don’t see how most handicapped people could use it. The beds were also extremely uncomfortable. room was at least clean

The hotel was extremely clean from the minute I walked in to check in. The air was also clean and fresh, not damp and musty like other hotels I have stayed at. Service was quick. Room was clean and fresh as well. You can tell it was updated recently. I was very impressed with the breakfast too. Great options for everyone! I would definitely stay here again if I ever visit.

We travel to this hotel every other weekend when we go for scary medical treatment. The hotel is always clean and smells fresh. The coffee is GREAT! Hot breakfast always appetizing. Rooms are large and clean. Lots of fluffy towels. Desk and service staff are friendly and make things feel like home.

I believe it was Tammy at the front desk when we checked in that was incredibly sweet. Answered all of our questions and was very hospitable.

Lovely hotel. Slept well and nice breakfast in the morning.

Ms. Tammy was Exceptionally nice and welcoming. We highly recommend this hotel to everyone.

Tammy was very friendly and professional when checking me in.

Room was clean. Desk staff was AWESOME! Room service, did forget to clean my room. But, I was compensated and it was made right! Had a restful, and pleasant stay.

We enjoyed our stay at this hotel. It had been remodeled recently and everything seemed clean and fresh. The service was excellent.