Extended Stay America Suites - Denver - Centennial

The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable. The rooms were spacious, clean and well-maintained. The beds were very comfortable and the amenities were great. The location was perfect - close to the city centre and attractions. The hotel had great facilities and was very convenient.

My father was visiting me from the east coast and ended up becoming incredibly unwell, to the point where he could not climb the three flights of stairs necessary to get to my apartment. Because of this, I purchased a room here for two nights on the first floor. Firstly, the hallways smelled incredibly weird and unpleasant. I understand that many animals stay at this hotel but it was beyond the normal animal smell you might expect. There was a lot of water damage on the walls in my dad's room, plus a massive spider that made me want to cry a little. While trying to help my father walk outside to smoke, a cleaning lady had mopped the floors while we were outside so that when we tried to get him back to his room, it was one of the scariest moments of my life, as me and a friend had to hold him up on a slippery floor (he has osteoporosis), and the cleaning lady didn't even look in our direction or ask if we were okay. Nothing. The worst part, though, was that I ended up having to bring my father to the hospital on his first night here anyways. I took everything from the room that night so it was unoccupied. I understand not being able to give us a refund for the first night, as it was still slightly used and I didn't call to explain the situation immediately, but when I called the next day they absolutely refused to even consider giving me a refund AT ALL. This has been one of the worst weeks of my life and they had zero empathy for my situation. Don't stay here.

Halls and elevator were very odorous. When asked for an extra pillow, staff stated that all we get is three.

This hotel should be called the Bare Minimum. Each morning there was no coffee available. 3x mornings in a row. Poor service. Also theres an electrical problem in my room with the microwave therefor had to waste the mircowavable food to go out to each. It took 2 days to fix the microwave issue. Morning crew has terrible customer service. Night crew went out of there was to help find a new microwave. They claim they have continental breakfast which is basically a granola bar and no drinks. Clean room, showers. There should be a full stocked kitchen but you have to go dowstaits to get any supplies. They need aTV guide printed. You scroll through channels waiting 3 to 4 seconds on each show to pop up with no description. I dont recommend this place to anyone nor would I ever stay here again.

Great extended stay, I was only there for one night but the full size refrigerator and kitchenette were nice

Thought someone was wrestling or working out all night long above us .staff was very nice checking in but was rude next morning checking out .moved to different hotel next day

The first room they "put me in" had not been cleaned...bed was a mess, trash and empty bottles of alcohol all over the counters. 2nd room(the in which I stayed) was ok. Human and animal hair kinda all over the floor, hair all over the tub and shower, even a long black hair in the microwave.... bed was clean at least. Had someone directly above me who used their room in the afternoon as some kind of playground for kids; thankfully it stopped by 10pm each night. Likely wont stay there again with multilple other hotels in the immediate vicinity.

I would recommend this property for a comfortable clean stay.