Days Inn by Wyndham Charleston WV

This is nothing like the pictures! It was really creepy looking and at first we didn't want to get out of the car. The outside was run down. The room access was outside in a courtyard. The room was a lot smaller than the photos and had an awful smell. We left and got a room at the hotel across the street. I tried to get a refund and the hotel said I had to get it from Trip com. They told me they already paid the hotel and I would have to get my refund from them. I will never book through Trip.com again.

The clerk was unprofessional. Made a rude comment about us interrupting her smoke break. That smells like POT.

Had to book quick so didn't do my research. Room was clean but smelled strongly of cigarettes. No room service between nights. Other guests are a bit sketchy, and many smoke right on the balcony outside of the rooms so it smells. NOT for families. Hidden out of the way, area is pretty rough with a lot of shuttered buildings.

I booked the room ahead of arrival. I selected a king size bed and when i arrived the clerk informed me that she was saving the king size rooms for people with pet's. And put me in a handicap room. With 2 double beds. And did not offer a discounted rate. I wont be staying thete again.

Why do you share fake comments on *******? I trust the genuine comments and ratings that I normally do and would not regret it. This is a terrible place, difficult to find, not clean, and so on. I understand that it is a cheap place, but not like this. One hundred dollars is not a bad price for another hotel, but this one charged me excessively and was terrible.

The place was clean amd comfortable. I love the affordability and the location is perfect within the airports proximity.