Residence Inn Charlotte Piper Glen

Residence Inn Charlotte Piper Glen Reviews

Residence Inn Charlotte Piper Glen

5115 Piper Station Dr, Charlotte, United StatesView Hotel Details
Residence Inn Charlotte Piper Glen
Residence Inn Charlotte Piper GlenResidence Inn Charlotte Piper GlenResidence Inn Charlotte Piper Glen
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Residence Inn Charlotte Piper Glen Guest Reviews

4.3/5
Very Good
60 Reviews
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(60)
Positive reviews(57)
Negative reviews(3)
JUDY
Checked in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 21, 2024
I loved the kind staff. I loved quick check in. The room was very nice and roomy. The bed very comfortable. The gave me a free upgraderd. Whats not too like!!!
Verified traveler
Checked in Jan 2024
Other
3.0/5
Posted on Jan 22, 2024
Very good service but the room was super dirty and very dated. Couch had stains. Floor looked very dirty.
Samantha
Checked in Dec 2023
Other
4.0/5
Very Good
Posted on Dec 3, 2023
Overall we had a good stay however there was a musty smell inside the room and we could subtly hear the cars on the highway at night.
Mary Ann
Checked in Oct 2023
Couples
3.0/5
Posted on Oct 29, 2023
The front desk and restaurant staff were excellent. However the room was tired with a very smelly carpet from the smoking room days. The AC was very noisy. The exterior wasn’t well lit at night but that was apparently due to timers not being set properly so hope it will be fixed now as parking lot was very dark at 7:30 pm. Very good breakfast. We just think the room could use a refresh.
Andrew
Checked in Oct 2023
Family
3.0/5
Posted on Oct 2, 2023
It’s a good place but, the walls are thin. You can hear ppl next door talk or kids cry. Don’t come here if you got a baby or it maybe hard to put them to sleep
Shanice
Checked in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 2, 2023
Consuelo was amazing. She made sure we were good and was very personal. Her boss Michael was the best as well. Great job with the staff.
sheryl
Checked in Sep 2023
Couples
3.0/5
Posted on Sep 27, 2023
Front desk at check in was a bit crazy but the young lady handled everything professionally. The first room we were given (on the bottom floor) was nice enough until EARLY morning (starting around 4AM) where folks were leaving or standing outside the door smoking. Changed rooms for the next few nights. Sleeping was much easier and again the front desk clerk was wonderful. Ran into a few maintenance issues that were reported in the morning and when we returned at the end of the day they were not fixed and the maintenance guy was gone for the day. Hotel could use some basic repairs done, but overall it was worth the price. Free breakfast was decent and the ladies who worked there were great and super helpful. Would stay again( just not on the 1st floor)
Marsha
Checked in Sep 2023
Couples
4.0/5
Very Good
Posted on Sep 6, 2023
The outlet on the right side of the bed didn’t work at all. Very inconvenient for someone who needs a cpap machine
Jennifer and Charles
Checked in Sep 2023
Family
5.0/5
Outstanding
Posted on Sep 5, 2023
Love the room , the pool , Basketball Ct. Conswlo is the front desk manager. Is the best. We will be back. Love the fact that our room was huge
George
Checked in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 26, 2023
We are traveling to see family, going up the coast to Maine. What a great experience, beautiful property and the Staff are Friendly and very attentive. Definitely on our list of great stays.
Janet
Checked in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 27, 2024
Easy check-in. Outside very clean, as well as the room
Christopher
Checked in Aug 2023
Other
2.0/5
Posted on Aug 1, 2023
I'm not sure how this hotel received decent reviews. Upon entering you can see just how out-dated everything is. If you're familiar with HUD housing, it is very obvious that there are rooms that are used for this purpose. The hallways stink. The room itself is just clean enough to stay in, but it's borderline. I was initially placed on the 2nd floor, and when i got to the room I could hear a dog in the room next to me going crazy. I asked to be moved to the 5th floor, which they did do. On the 5th floor you can hear the highway that is right beyond the tree line, ALL NIGHT LONG. I woke up to the sounds of trucks braking repeatedly. On our second night there, we learned of a possible theft from a room a few doors down from us. I checked our door and found the damage seen on the picture attached. The very next morning, i left the room and was down the hallway at the elevator, and saw the guy directly across from me, come out of his room and to my door like he was about to do something, when he turned his head and saw me looking at him, he pretended like he was fumbling around with something and walked away. I walked by a room being cleaned, and i honestly felt bad for the cleaning lady. Piles of fast food bags and trash all over the room, like someone had been living in their own filth. For the money i paid i had expected something much better. I will definitely not be staying at this hotel again, and will be composing a more in depth review on another trip app.
Phillip
Checked in Jul 2023
Family
5.0/5
Outstanding
Posted on Jul 3, 2023
The staff were super nice. The breakfast area lady was very helpful and the food was always fresh. The rooms were large and well appointed. The shower was super.
Rodger
Checked in May 2023
Business travelers
4.0/5
Very Good
Posted on May 25, 2023
Pleasant and functional hotel with suites. Breakfast was typical (always a line for the fresh waffles!). Restaurants and fast food places just across the street. Super conveinet to 485 yet very quiet. Have styed here twice and would stay again.
Jason
Checked in May 2023
Other
1.0/5
Posted on May 9, 2023
This was quite possibly the worst hotel stay I've ever had, and I've stayed in many hotels. Upon my arrival, I learned that the hot tub was not available, due it being outside and it being before Memorial Day (despite it being North Carolina, in May, with temperatures reaching in the 80s in the daytime). I live in Colorado, where there are hot tubs available year round in places like Summit County, even in subzero temperatures. The reason for my trip was to travel to a martial arts seminar, so the hot tub is not just a "nice to have", it is a necessity for recovery after grueling training. When I booked the reservation, I chose the hotel based on the criteria that it had a hot tub and was in close proximity to my intended destination. There was no mention of the hot tub being outside or it being closed. Needless to say, this was beyond disappointing. The road noise was absolutely atrocious. I was repeatedly awakened by loud cars and trucks well after midnight, leading to a night of little rest. I would expect a major hotel chain to account for the road noise somehow. I've stayed in many hotels in major cities, some near airports, and never had so much trouble getting a night of restful sleep. To top it all off, when I went to take a shower in the morning, the shower drain was backed up, so I had to cut my shower short to prevent the water from spilling out into the bathroom floor. Overall, this was a really terrible experience, especially considering the price