Aloft Charlotte City Center
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Charlotte
Aloft Charlotte City Center
Health Protected
210 E Trade St, Charlotte, North Carolina, 28202, United States
Show on Map
With a stay at Aloft Charlotte City Center, you'll be centrally located in Charlotte, steps from Queen City Quarter and Bank of America Corporate Center. This hotel is 0.1 mi (0.2 km) from Spectrum Center and 0.4 mi (0.7 km) from Bechtler Museum of Modern Art.Show More
We Price Match
3.9/5Good·Location: 3.9
All 102 Reviews
Amenities
Public ParkingBarMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Charlotte Douglas International Airport
(11.5 km)
Airport: Concord-Padgett Regional Airport
(27.7 km)
Train: CTC Station
(140m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
4
Two Queen Room with City View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
City View
Towel
Check Availability
10
Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
7
Larger King Room with City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
In-Room Wired Internet
In-room Wi-Fi
Check Availability
10
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
Doorbell/ Phone Alerts
In-Room Wired Internet
Check Availability
6
King Room-Mobility/Hearing Accessible with Tub
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
City View
Towel
Check Availability
7
Room, 2 Queen Beds (Mobility Accessible, Tub)
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
In-Room Wired Internet
In-room Wi-Fi
Check Availability
5
King Room with Roll-in Shower-Mobility Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
In-Room Wired Internet
In-room Wi-Fi
Check Availability
12
King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
In-Room Wired Internet
In-room Wi-Fi
Check Availability
Hide Room Types
Guest Reviews(102)
3.9/5
Good
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.9
- Service3.9
AI SummaryAn AI-summarized snapshot of real guest reviews
Guests appreciated its prime downtown location and the exceptional, friendly service, but criticized it for being overpriced with issues in cleanliness and value-for-money, including extra charges for parking and breakfast.
Read more
Helpful
Not Helpful
Guest User
November 24, 2021
Room was super small even though I booked the “bigger” king bedroom. Was very comfortable. We only stayed for 6 or 7 hours on our way through Charlotte NC. So for a place to just sleep, it was great.
Jenae
June 12, 2021
I enjoy my stay and I will come back
Billy
January 24, 2024
Everything was ok until time to leave the parking deck. Card reader was down so I had to use cash and I never received change.
suellen
January 21, 2024
The staff was friendly and helpful. Our room was tidy and surprisingly quiet. The products in the shower smell great! I would stay here again!
Aaron
January 20, 2024
Overall I had a descent time in Charlotte. We and wifey went to a show at the Spectrum and the location was AWESOME. What I didn't care for was the construction right outside the window and they must have started 7am the next morning. Glad it was only night of dealing with that. And a little more attention to detail when cleaning, had glass rings on the nightstand and the mirror outside the bathroom was a mess, which made me think of the time actually spent cleaning it. Not bad but not good.
La'Decia
January 6, 2024
The front desk staff wasn't professional. I called and asked for assistance with early check in and essentially was told no. After coming in for dinner one of the clerks was very upset with a guest who had made inappropriate remarks to her and was expressing that she was going to have her kicked out. When i went to the bar, the bartender was cleaning the glasses never looked up at me and simply did we don't open until 5. The windows in my room were very dirty and the carpets were dirty throughout the hotel. Also it's very inconvenient to need to use your key to use the elevator. I would never stay at this hotel again.
mark
January 3, 2024
We were in town for the College Football Dukes Mayo Bowl game on the 27th of December. The same day (27th) Marriott decided to have all of the water shut off from 11am to 4pm. No shower, sink, toilets to use. Game didn’t start till 5:30pm. No disclosure prior to booking, no offer of a discount. We asked for one and we were told none available. The staff there was unaware as well! They were as shocked as we were about it. The only information was a piece of paper taped to the front desk. Now, the staff is awesome! Super friendly and helpful! But corporate is terrible! They had a booked out hotel and still didn’t make arrangements to change maintenance or offer us anything for the inconvenience. One couple had their room flooded because of the water, destroyed their clothing and all Aloft did for them was give them the address of a self serve laundry mat and some money to go wash their own clothes! How infuriating! I will never stay here again, which isn’t fair to the staff and is not a reflection of their work. But a direct reflection of Marriott and there lack of communication and care for their patrons. Also, if you decide to go ahead and stay there, be aware that the lobby is on the 5th floor of the building, no where to park street side to get your belongings out and there is ONE elevator for the entire hotel patrons and staff to use to get to the rooms! And it doesn’t work very well at all!
Tonya
December 31, 2023
The staff was so pleasant and very helpful at every turn I couldn’t be more thankful for their service. However the room and stay itself was not up to par on top of their being lots of noise in the hallways on my floor. I certainly would not stay here again with many maintenance issues in room and around the property.
Robert
December 19, 2023
Overall the stay was fine. The elevators were not working well. For part of the time they worked but after check-in they did not work and bags had to be carried up the stairs which was fine but there was no offer to take them for us which was a let down being the cost for this hotel was rather high. Better customer service in this case should have been done. The other problem was they offered bar/food services was available until 10:30 pm but returning to the hotel from our event at 9:00 pm they had stopped service for the evening.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Health Protected
Cleanliness
- 3.8/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2009
- Number of Rooms: 175
With a stay at Aloft Charlotte City Center, you'll be centrally located in Charlotte, steps from Queen City Quarter and Bank of America Corporate Center. This hotel is 0.1 mi (0.2 km) from Spectrum Center and 0.4 mi (0.7 km) from Bechtler Museum of Modern Art.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and tour/ticket assistance.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Charlotte? This hotel has 2497 square feet (232 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 175 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and tour/ticket assistance.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Charlotte? This hotel has 2497 square feet (232 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 175 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Services & Amenities
Most Popular Amenities
Public ParkingAdditional charge
Bar
Meeting RoomAdditional charge
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Bar
Meeting Room
Show More