The Longemont Chengdu

The room was spacious with a great view. The hotel is conveniently located near the East Railway Station, close to shopping malls and food streets. The staff were super friendly, and the breakfast was delicious with a lovely dining atmosphere. It's definitely worth staying, and I'll choose this hotel again next time I'm in town.

The hotel location is excellent, right next to the train station, making it very convenient for trips to Jiuzhaigou and Huanglong. The service was also great; they even upgraded our room and gave a gift to our child.

The location is fantastic, just across the road from Chengdu East Railway Station, and it's also connected underground. It's operated by a state-owned enterprise, CITIC. However, it perfectly embodies the lazy and uninspired style often associated with state-run hotels. I booked for two days. On the second day, after a tiring day of sightseeing, I returned to my room only to find my key card wouldn't work. The front desk gave no indication during check-in that I would need to reactivate it. The housekeeping staff had a poor attitude and a brusque tone. The room's cleanliness was concerning, and on the second day, they didn't replenish amenities like toothpaste and toothbrushes. The lobby only had seating for about five people. Delivery drivers could easily get a room card and go upstairs themselves, which made me feel my safety as a guest wasn't guaranteed. The toilet light strip was broken and hadn't been repaired promptly. Ctrip showed a 2 PM checkout, but the hotel's policy was 12 PM, with a warning that checking out after 12 PM would incur a half-day room charge. On a positive note, when I requested extra water from room service, the staff delivered it very quickly.

The location is excellent, just across the street from Chengdu East Railway Station, making it incredibly easy to get to your train. It's especially perfect for those catching an early high-speed rail. The front desk service was attentive and thoughtful; they upgraded us to a deluxe king room on the 28th floor, offering panoramic views of Chengdu's nightscape and the morning sunrise. The room was very spacious, and the facilities were well-maintained and complete. Overall, it was unexpectedly satisfying.

I chose this hotel mainly because it's close to the High-Speed Rail East Station, and then I found out you can directly access the high-speed rail and subway from the basement – that's incredibly convenient! The front desk proactively helped upgrade my room, which was quite spacious. The hotel is a bit old, and the facilities aren't quite up-to-date, but overall it's good.