Yuluxe Hotel Chengdu Reviews
Yuluxe Hotel Chengdu
No.58 Section 1 of Jianshe North Road, Chengdu, ChinaView Hotel Details
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1 night
Yuluxe Hotel Chengdu Guest Reviews
4.7/5
Amazing
3480 Reviews
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(3480)
Positive reviews(3401)
Reviews with photos/video(476)
Friendly front desk staff(325)
Delicious breakfast(278)
Easy to get around(247)
Close to metro(64)
Loved the night views(54)
Awesome gym(24)
Luxurious(19)
Negative reviews(79)
Yongzhi
Superior Double Room
Checked in Feb 2024
Family
39 Reviews
Very Good
Posted on Mar 4, 2024
The hotel is quite new, and all facilities are in very good conditions. I like the gym and swimming pool there. Will stay there again next time in Chengdu.
Guest User
Deluxe King-bed Room
Checked in Dec 2023
Family
1 Reviews
Outstanding
Posted on Dec 26, 2023
8 minutes to the nearest subway station. It’s also very near to the chunxi road and shopping center. They upgraded my room to suit free of charge. I will book here if I visit chengdu next time!
Andjela MTS 安吉
Superior Double Room
Checked in Oct 2023
Business travelers
6 Reviews
Outstanding
Posted on Oct 26, 2023
Everything was great! Hotel receptionist are super nice and friendly, hotel has good location, easy to get around,.
Response from Property: Dear guest, thank you for your praise, your praise is our motivation, welcome to our hotel again
Carrol
Deluxe King-bed Room
Checked in Aug 2023
Business travelers
5 Reviews
Amazing
Posted on Nov 3, 2023
Breakfast was average and not enough staff to handle things, clean and set the tables.
The dinner restaurant is first class Food
Room is good big size and very clean, nice layout.
Close to my wife's parents and we will make this our go to hotel every time we go to Chengdu
Allen
Superior Double Room
Checked in Jan 2023
Couples
4 Reviews
Posted on Apr 26, 2023
It’s in a nice location but the way to get to the hotel was a bit weird, you have to take a separate elevator up. Then there was an issue with our bathtub leaking on the side. It wasn’t quite as nice as we expected.
Guest User
Superior Double Room
Checked in Jun 2021
Business travelers
56 Reviews
Outstanding
Posted on Jul 1, 2021
The location is perfect and price is acceptable...
Guest User
Comfy Family Room
Checked in Apr 2024
Family
31 Reviews
Amazing
Posted on Apr 13, 2024
This family room should be two separate rooms according to the Ctrip pictures, but it feels like an extra bed. However, this hotel is more cost-effective and has a better overall stay experience than the Hilton Xin Hotel. The bedding is also good, and there are many places to eat nearby. There is a tea restaurant downstairs, and the jelly nearby is especially delicious.
Original TextTranslated by Google
6/20
Response from Property: I am so excited to see the simple and profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Maoyu Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time.
Guest User
Superior Room (2 beds)
Checked in May 2024
Business travelers
1 Reviews
Outstanding
Posted on May 6, 2024
The hotel has a very good sense of design, full of design style, antique and very charming. It can be seen that the hotel has a very good taste. Secondly, the hotel has complete facilities, both hardware and software facilities are very good, and the mattresses are all big brands, five-star level. There are many kinds of Chinese and Western breakfasts, and the combination of meat and vegetables is very good, delicious, and delicious. The geographical location is superior, within the first ring of the city center, and there are two subway lines outside the door. It is very close to the 339 Panda Tower, Jianshe Lane Snack Street and various attractions. The hotel staff are very warm and thoughtful, especially the front desk Xiao Liu, who is not only professional, but also has quick check-in procedures, quick problem handling, first-class service quality, and super good service attitude, and answers any questions carefully and patiently. The room is clean and hygienic. The room is cleaned very cleanly. Anything you need in the room can be delivered quickly. There are robots to deliver takeout, which is very convenient. The hotel has professional service staff, excellent location, complete facilities and equipment, clean and hygienic environment. It is a perfect hotel. I like this hotel very much. I must stay in this hotel every time I come to Chengdu. Welcome drink: special Sichuan drink Panda badge: super cute Facilities: very complete Hygiene: clean and tidy Environment: warm and comfortable Service: perfect
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6/9
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Maoyu Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: Always smile^_^! ——Terry Gao, Resident Manager
Guest User
Superior King-bed Room With View
Checked in May 2024
Couples
3 Reviews
Amazing
Posted on May 6, 2024
Very satisfied! I will choose to stay here next time I bring my children to Chengdu!
It is clean and hygienic, so we can stay here with our children at ease.
I forgot to take a picture of the interior of the room... It is basically the same as the seller's show! It is in line with reality!
I gave one less point for the service because of the housekeeping department... I called many times but no one answered...
The front desk service is very good, and the luggage storage is also smooth!
It is actually a bit far to Chunxi Road, but we walked back after eating hot pot in Wangping Street. On the way, we passed Xiangxiang Lane and walked along the river to the 339 TV Tower~ There are many scenery along the way, so it is not tiring to walk back~
Original TextTranslated by Google
yuyang2008
Superior Room (2 beds)
Checked in May 2024
Family
5 Reviews
Outstanding
Posted on May 5, 2024
The service staff is cordial and the front desk staff has excellent business ability. They patiently and professionally explain the surrounding attractions and food. The hotel room's swimming pool and gym are free for guests to use. The room is spacious, light-transmitting, neat, clean and sanitary. The bed is very comfortable. It's really good. Only after checking in can guests feel the feeling that other hotels don't have. It's very solid! The hotel's facilities and equipment are very good. I will often stay in such a hotel in the future. In particular, I especially praise the front desk student Li, who has thoughtful service, sweet smile, warm attitude, and careful answers to various questions. Professional ability is online, awesome!
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Shimao Chengdu Yuluxe Hotel. Thank you for your recognition and affirmation. We will continue to work hard and continuously improve to bring you a better stay experience. Looking forward to your next visit and wish you a happy life!
——Terry Gao, Resident Manager
Guest User
Superior Double Room
Checked in May 2024
Couples
6 Reviews
Outstanding
Posted on May 4, 2024
I was very satisfied with the May Day trip to Chengdu. The biggest reason was that the hotel was chosen correctly.
Transportation: The hotel is in a superior location and convenient transportation. It is about a ten-minute walk from Jianshe Road Snacks. There are two subway stations nearby. It is convenient to go to famous attractions such as Kuanzhai Alley, Chunxi Road Taikoo Li, Tianfu Square, etc., and it doesn't take long.
Facilities: The facilities are very new
Hygiene: Clean and tidy
Environment: The front desk lobby is magnificent, and the 32-story high-altitude restaurant, whether it is breakfast or dinner, overlooking the city scenery from the high floor.
Service: Very good, two bottles of water are provided in the room every day. We asked for two more bottles of water on the first day. Later, four bottles of water were provided to us every day after the room was cleaned. The front desk and restaurant services are very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Maoyu Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: Always smile^_^! ——Terry Gao, Resident Manager
Guest User
Superior Double Room
Checked in May 2024
Family
2 Reviews
Outstanding
Posted on May 3, 2024
The best hotel for a family to travel to Chengdu, free upgrade to a suite, top-notch linen, hygiene, environment and service, wide view, great experience! Highly recommended👊
Original TextTranslated by Google
Kunjiafengzhifeng
Deluxe King-bed Room
Checked in May 2024
Solo travelers
3 Reviews
Outstanding
Posted on May 4, 2024
The design style of the hotel exudes a warm and retro Chengdu atmosphere. The hotel's internal facilities are good, low-key and luxurious, very thoughtful, and the facilities are clean. The tea bags and coffee bags are fully equipped. Faily's service is meticulous and thoughtful, very enthusiastic and patient. The hotel has a rich breakfast, which not only has Sichuan characteristics, but also rich and diverse, and can meet the needs of different guests. In the city center, within the first ring, the transportation is convenient, and the surrounding Jianshe Road, 339, Chunxi Road and other popular places are very close. Free WIFI in the guest room. The hotel's fitness facilities are free to use, the gym, swimming pool, clean and hygienic, the room is large and sunny, the guest supplies are clean and tidy, the parking lot on the second and third floors of the underground is free, and there are plenty of parking spaces. It is very nice. There is also Chenghua Park and the moat next to it. The environment is beautiful and very quiet, suitable for those who like to stroll in the morning.
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Response from Property: Dear guest: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and each of your choices is a kind of fate. Thank you for letting us meet you. Your thoughtfulness and care will definitely bring you warmth for a lifetime. Looking forward to meeting you again! ——Terry Gao, Resident Manager
Guest User
Superior Room (2 beds)
Checked in May 2024
Family
5 Reviews
Outstanding
Posted on May 3, 2024
Family travel hotel reservation, clean and spacious room, lobby on the 32nd floor, access to the room through another elevator, safe management. Breakfast is on the 32nd floor and ends at 10 o'clock, taking into account the family's schedule with children. The room is well soundproofed and very quiet at night. It is convenient to take a taxi and go to scenic spots. There are many delicious foods to choose from within 3 kilometers. The service is also very good. The check-in front desk will inform you that if you have any questions, call 0 directly, and give a quick and thoughtful service response. Because of the episode of the umbrella, the problem was solved quickly and effectively, and the staff praised it ✌️.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Maoyu Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: Always smile^_^! ——Terry Gao, Resident Manager
Guest User
Superior Room (2 beds)
Checked in Apr 2024
Family
6 Reviews
Outstanding
Posted on May 2, 2024
Transportation: The hotel is about 500 meters from Exit A of Hongxingqiao Subway Station. It is relatively convenient to travel. It is 2 stations away from Chunxi Road. You don’t need to transfer to the Panda Base. You can take a few more stations. There is also Kongganfan at Exit D of Hongxingqiao.
Environment: The hotel lobby is on the 32nd floor. There is a popular panda check-in wall, which is very photogenic. The hotel room needs to be swiped in a special elevator on the 32nd floor. Takeaways can be delivered by robots. The hotel staff Eva is very good. She helps arrange the room and the service during the stay is very awesome.
Breakfast: The hotel breakfast is on the 32nd floor, from 6 am to 10 am. There are Chinese and Western styles with rich varieties. There are freshly cooked soup noodles, salads, freshly squeezed juices, and cranberry crisps. I heard there is also an all-day restaurant.
Facilities: The mattress in the twin room is soft, and the bed is only 1.2m wide, which is quite narrow. The room is more like a traditional five-star hotel. The wallpaper, carpet, telephone, toilet, shower and other facilities are a bit old. The water pipe under the shower is aging and leaking. It is recommended to renovate it. The partition glass between the bathroom and the toilet has stains. The room does not have smart voice control. The live TV is a traditional TV, and the TV has snow. It is not a high-definition TV, which affects watching the Thomas Cup badminton match. The room is above the 32nd floor. The room has a good view, the soap is easy to use, and the toothbrush is a soft-bristled toothbrush.
Service: Generally good.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Shimao Chengdu Yuluxe Hotel. Thank you for your recognition and affirmation. We will continue to work hard and continuously improve to bring you a better stay experience. Looking forward to your next visit and wish you a happy life!
——Terry Gao, Resident Manager
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