Blu Iris

The location of the hotel was good. But the cleanliness have problem. Pillows was with dirty mark as well as quilt. Less of toilet amenities. Breakfast and the restaurant was good enough.

nice staffs!

👍👍👍 fair enough..

Hotel Rooms: Rooms were clean. House keeping was prompt and gave good service. I wish she pest control could help. Restaurant: Breakfast was good. Service of restaurant staff (especially Ms. Sangeeta Tikka and Mr. Kannadasan) was exceptional. Kudos to them both.

Luxury Stay within Chennai City. Well maintained, neat and clean property. Amazing food at restaurant. Overall great stay.Food is good Room was good Service was excellent Concierge was awesome Reception staff are all good hospitality was amazing.

Stayed for 2 nights with my wife. I'll share my opinion on the location, rooms, staff and food which is quite positive by the way. It's located about 10km away from Madras airport in a busy neighborhood. The striking feature of the neighborhood is the lack of scenery. But the sky one shopping mall is nearby where you can have a wee bit of a taste of what Chennai has to offer.

my experience with this hotel stay was horrible. I had made it clear when making my reservation online which kind of bed I wanted, but when I arrived at the hotel, the receptionist gave me two single beds. When I told the receptionist that I had mentioned my preference, he removed the option where people had only asked whether to book double or twin beds, indicating that he was unable to accommodate them. They don't even mention a tick mark for this option at all. He said maybe on the next day he can consider changing me to another room. Secondly, in the twin bed room, there was neither ac nor availability of a fan. the ac was on but not in working condition. the maintenance team tried but could not rectify it. in a closed room with neither ac nor air circulation, i was undergoing suffocation and felt choking. After I brought up the issue with the receptionist once more, they gave me a different room with the same air conditioning system, although it was slightly better than the previous one with less air coming in. Since it was already 10 in the evening, i decided to stay there. But the next day, I mentioned it to another hotel person, who said he would look into it but never did anything. On the first day in the washroom, no toiletries were provided. This too, I informed the receptionist, who said he would arrange but never did it. Such an irresponsible person. After checking out the next day, I paid for the hotel food bill. When I asked for the receipt for the bill, he said it would be sent online. Here, he did not check if the online booking agent deducted the amount from my stay. So i was out on my official work, thinking that the bill would be received after 12 pm with deduction details However, to my surprise, i received call from the hotel staff saying bill was not settled, When i told them the online booking agent had collected the payment method, he said they did not yet paid. I have told them to send me an online payment method for me to make the payment, for which they sent a QR code, which did not accept more than certain amount. I have informed them that I could send the money due to this. By then, the hotel staff went on making calls after calls instead of rectifying their mistakes. I told them I was doing official work and i can look into it after I completed it. These ****** are not ready to understand it and went on making calls to me, which caused a lot of embarrassment in front of my official workplace, for no mistake of mine. I again had to excuse myself in the middle of my work and called and told them to send me Google Pay, and one lady, after telling me, sent her personal number, to which I made the payment. The hotel staff is so unprofessional and don't know how to service customers. I travel to Chennai for work quite a bit, but I have never had such a bad experience with a hotel before. This is such an unprofessional team to serve a client. This hotel is not where I will ever choose to stay, and I will m

I stayed at this hotel to attend a friend's wedding, the stay was great and I stayed on. The hotel property is superb, great, multi cuisine restaurants. The food and the staff were great too. Special mention to Kannan and Issac, the security guards and also the Doormen. Breakfast was superb 10/10 they have fresh squeezed juices and great selection of food.

Great experience.... Very humble behaviour by the staffs The spread in the buffet is terrific.... Excellent choice of people being selected for the work. Timely response over the tasks and promptness showed. Amazing hospitality and clean environment! Read less