79 Reviews
FairBridge Inn Express Chesterton
Chesterton|0.24km from Jewel-Osco
This was a last-minute trip and booking this hotel was a mistake. I chose this hotel based on location and that they accept pets. Let me begin by saying it started with the reservation. I specifically asked if they were a non-smoking facility and was told yes without hesitation by the young man who made my reservation. This was a lie. There is not one employee who works here that doesn’t know smoking is done by the owner and others on a regular basis. Upon late arrival and exhaustion, we were shown two rooms on the 1st floor near the front desk that someone had clearly smoked in and could tell they someone was literally smoking in one or more of the rooms near the front lobby. I even told the front desk woman that someone was smoking and no response from her. I specially asked if the hotel used to allow smoking, again no response. The 3rd room was on the 2nd floor and did not have a smoke odor but a low-grade odd smell. The furniture was dated and need to be polished and the inside frig was dirty. The soap had the nastiest smell I’ve never experienced so am glad I took my own. No hairdryer. The air conditioner leaked water which is a hazard. The owner and other people appear to be living at this hotel – weird all away around. I used the common restroom off the lobby to quickly wash my hands and there was a knock on the door. When I opened the door, it was the guy from the front desk, believed to be the owner – beyond freaking WEIRD and CREEPY. In the a.m., someone swiped a key card in our door. I thought it was someone making a mistake about the room they were in. The dog kept barking and when I looked down the hall, it was an employee who swiped our room door?????? This place is a boarding house and not a safe place to stay.
79 Reviews