Americas Best Value Inn & Suites Chincoteague Island

First room the light over the vanity kept going on and off by itself. The a/c would not cool the room off. We told the office the next morning and was told they’d check it out. We came back later that night and the a/c was no better, so we had a hot night. The next morning we again go to the office, was told the owner would check it when he came back. We checked in upon our return and was told there was a cancellation, so they moved us to the room next door. The a/c was like heaven, but the vanity light wouldn’t work. The next morning we let them know, which they did fix. We were told that the current owner recently purchased the property 3 months ago, and the plan is that they will be closing for the season and remodeling the inn over the winter. I can cut them some slack for that reason, but having to bag ur own trash and place your dirty linens outside the door on a chair, and they would replace them. Our room was not cleaned or beds made the whole time we were there. I would hope that these issues are corrected by next season.

This review is for Room 124, which is separate from the rest of the motel, to the left of and on the backside of the office. It has its own driveway, and entrance, with a nice winding brick sidewalk and steps, flanked with palm leaves (I think they were palms), and 2 chairs on the porch. It is a large single room, with a closet (metal clothing bar with hangers, iron/ironing board) and bathroom (vanity sink with ample storage, lighted mirror, hair dryer, toilet, roomy shower stall). The A/C worked well. There is a desk with 2 chairs, mini-fridge, microwave oven, jacuzzi surrounded by mirrored panels (being the unsophisticated guy that I am, I couldn't figure out how to operate), a fairly large flat-screen TV housed in a cabinet (with drawers), 2 end-tables (with drawers) topped with lamps, and a king-size bed. Yes, it is dated; yes, there are some dents, cracks, and scratches; but it was very clean and smelled nice. The room has a good feel, and it was quiet. It is located on the main drag, leading to the bridge off the island, and going to Assateague Island, where the beach is. It is also close to the downtown area, where the shops are. It is next door to the coffee shop, and as soon as I stepped out of the front door, I could small coffee. The motel gives you free vouchers to get a free coffee/danish. I've stayed in quite a few motels, in the past 30 years, and this particular room was the best overall experience I've ever had.

we were very surprised to get a welcome bag..very nice touch..there wasn't a top sheet on the bed and no extra blanket ..but i guess you get what you pay for...

Check in was fine and staff pleasant. Parking to our room was limited and inconvenient. The room looked pleasant enough upon entering. This place is older and there was a note stating it has new owners and under renovation. So that explained some of the imperfections found in the room. However, the bathroom tub was filthy and could not have been cleaned prior to our stay. The tub faucet dripped and could not be shut off. There were long dark hairs on the floor and soap residue at the sink where a bar of soap previously would have sat. The dust ruffle on the bed showed a yellow unappealing stain. When my husband told a worker about the dirty tub she just shrugged her shoulders.

This was a well located, inexpensive motel but the room was definitely grim. Dated, grungy, smelled like urine and overpoweringly of something strong trying to cover the other smells. But the staff were lovely and the grounds were nice. It was an affordable way to spend the night in Chincoteague.

New ownership has improved the vibe in this older, no-frills property. I have stayed here previously and was pleasantly surprised to find it fresher, brighter and cleaner, and I was told future enhancements are planned. The staff and owner are friendly and helpful. Location is great, on one of the main roads on the island.

The property was good. The room service was great. The room good everything works I would recommend.

This property changed ownership and we could see he was working on improvements. We had stayed in this same property last summer and the staff was not as friendly as the new owner and it was pretty rowdy at the pool area. This year it was much quieter and the pool area was clean and the people using the pool were much nicer. I overheard a conversation between a guest and the owner, apparently there had been an issue with their room and the guest was thanking the new owner for addressing and correcting the problem. The location of this hotel for walking to restaurants, mini golf and ice cream is great.

This was a completely horrible experience all around! I booked the king suite for myself, and my two young daughters for our once a year vacation only to arrive to a disaster! The paint is cracking and coming off the walls, there was a piece of metal protruding from the edge of the king sized bed, there was mold/mildew in and around the tub, on the floor around, and in the shower, the bathtub had a continue trickle of water leaking from it leaving the side of the tub slimy, the toilet paper fixtures were rusted and not working (the toilet paper immediately fell onto the floor when attempted to use). I went to the front office with my complaints about the condition and cleanliness of the room and was offered a smaller, two double bed room. I was willing to accept the smaller room because I was assured that the condition and cleanliness of the bathroom was not the norm. The second room was just as bad but for new reasons! The room had a terrible smell as soon as you walked in, it was infested with flies, the air conditioner blew air but never got cold, the tv did not work, and the telephone did not work so I couldn’t even call the office to ask for help. When I went to the office to ask to cancel the remainder of our stay he was unapologetic and told me I was out of luck because I’d already checked in. The property manager denied my claims despite photos & videos and has REFUSED to even refund the second 2 nights despite us having stayed only 2 hours of our 3 night reservation