I was embarrassed because I didn't see any staff in the directions and even though I made a reservation, I couldn't confirm it. After checking later, I checked in, but when I wanted to take a bath, I was told I had to turn on the tap and wait, so I waited for over an hour and there was no hot water, so I just used lukewarm water. (Same the next day) I went there expecting it to be a hot spring, but I was very disappointed.
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