Puyuhuapi Lodge & Spa
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cisnes
Puyuhuapi Lodge & Spa
Lodge
Bahia Dorita s/n, Cisnes, Aysen, 6010000, Chile
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When you stay at Puyuhuapi Lodge & Spa in Puyuhuapi, you'll be on the waterfront and within the vicinity of Austral Pier and Hanging Glacier. This upscale hotel is within the region of Queulat National Park.Show More
We Price Match
4.4/5Cleanliness: 4.4
All 13 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolExclusive Beach AreaHikingHot SpringSaunaSpaMassage RoomFitness RoomPrivate ParkingFree
All Amenities
Surroundings
Dining: Cocineria Estrella Del Sur
(11.8 km)
Dining: Rossbach
(11.9 km)
Dining: Los Manios Del Queulat
(12.0 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
3
Double Room
1 King bed
Non-smoking
Private Bath
Towel
Balcony
Desk
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Guest Reviews(13)
4.4/5
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
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AI SummaryAn AI-summarized snapshot of real guest reviews
Guests enjoy spacious, sea-view rooms with terraces and a perfect, serene island location accessible by boat, complemented by attentive, multilingual staff. However, they find it overpriced with extra costs for meals and amenities.
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Guest User
March 11, 2024
We stayed (unfortunately only) one night at the Puyuhuapi Lodge and it was a positively memorable experience! It is an experience to be picked up from the other side of the lake by boat, the building is an architectural masterpiece and our room directly facing the water was great. Yes, the buildings aren't new and have some patina, but we found it generally well maintained and tastefully decorated. We took the opportunity - despite of the grey weather - to take a swim in the indoor pool as well as a bath in the natural hot water outdoor pools - very special! We had an excellent 3 course dinner with a stunning view on water while being served in an extraordinarily friendly and competent way in the restaurant. There is a set menu with two options per course, but e.g. tasty vegetarian alternatives were created upon request. We found the dinner reasonably priced given the quality. Generally the food is high quality, also at breakfast. We liked the friendly service during transport, at reception, at the bar and especially in the restaurant. We can only recommend a stay here.
Guest User
February 21, 2024
The Hotel needs an urgent structural restoration. It´s location is beautiful and the staff is helpfull. Food at the restaurant is average. The main problem is the conditions of the instalations, who seems to be forgotten in the 90´s. Also the hotel, lacks outdoor ativities.
Guest User
January 30, 2024
For the price to be worth it: - the hot springs need an update (many tiles are missing and the floor/seats very slimy) - needs proper barista coffee machine in bar - dinner should be included - trails need to be maintained properly (they were grossly overgrown and many boardwalk planks were loose) - rooms could do with some more modern decor, the trend has passed On the positive though: incredible location, great service and lovely staff, the massages were seriously amazing and everything is well organized and feels very special. If all the above is sorted, this place could be close to heaven.
Arturo
December 4, 2023
For the price this is not a good hotel. Pools abandoned, bathrooms lack maintenance with tile falling, inflexible with transportation. The restaurant has fallen in quality since last time I was there 4 years ago and there are no other options. Its a nice location isolated and quite with nice hot spring pools, but not worth the very high price. Plus now they charge extra for kayaks and spa.
Guest User
December 24, 2022
We really loved the hot pools, and how they blended them into the hillside. Our room was on the top floor, so the views were spectacular. All staff we interacted with were very friendly and helpful, with about half speaking very good English. We just weren't super thrilled with meals. Our first breakfast seemed minimal , but the second day, it appeared that with more guests, they put out a very big buffet with many delicious selections. Dinners were ok, just not spectacular. I did a hike by myself up into the rainforest, and the lady in the activity hut was very helpful in getting me rubber boots and a hiking pole, as well as clear directions.
Guest User
May 10, 2022
My parents and uncles, 4 older adults visited the lodge from April 5-7. At the suggestion of the person in charge of the activities, they went trekking. During the walk, my mother suffered two falls due to lack of signage and because the road was not in adequate conditions, much less for the elderly. Not being able to continue their walk, they had to turn back frightened. Another detail, the rooms do not have handrails in the bathrooms, which is necessary to hold when entering the shower. There is also a lack of lighting in the exterior corridors to reach the feeding place in the late evening. And the worst thing is that my mom sent an email to record this situation and has not received any response yet. I leave the reservation number 5523055. Sincerely, Magdalena Almazán
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Luis
March 8, 2022
The stay was very good, excellent hot springs and with a total disconnection.
The only low point is the maintenance of the trails. They were in a very abandoned state, without any maintenance. Without a doubt, something that can be improved, considering that it is still summer and it is a very important attraction for visitors.
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GABRIELA
December 3, 2021
The place is very beautiful, but the hotel needs a renovation in the bathrooms, which are very old, the outdoor pools are in need of maintenance, the place is poorly maintained, tiles are coming loose, slime on the edge of the pool. There is no bar service at the pools, so you can't even have a soda. For you to use the indoor pools, covered, you have to pay 12,000 pesos, absurd since you already pay a high amount for accommodation. Restaurant prices are expensive, but you are obliged to pay as there is no other place to eat. Kayak rental also paid for outside.
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irene
January 13, 2024
Uno de los lugares más hermosos paisajisticamente en los que estuve
Buena atención y el plus de las termas
No me importo no contar con internet ,y la pega de tener que comer en el hotel , siempre se puede recurrir a la cafetería para ensaladas o tablas con precios similares al resto de Chile
Las opciones son muy buenas en ambos
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Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]08:00–23:30
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 4 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1989
- Number of Rooms: 1
When you stay at Puyuhuapi Lodge & Spa in Puyuhuapi, you'll be on the waterfront and within the vicinity of Austral Pier and Hanging Glacier. This upscale hotel is within the region of Queulat National Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After making a splash in one of the 5 indoor and 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include an arcade/game room, gift shops/newsstands, and a fireplace in the lobby.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:30 AM to 10:00 AM.
Featured amenities include a business center, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 30 individually decorated guestrooms. Rooms have private balconies. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After making a splash in one of the 5 indoor and 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include an arcade/game room, gift shops/newsstands, and a fireplace in the lobby.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:30 AM to 10:00 AM.
Featured amenities include a business center, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 30 individually decorated guestrooms. Rooms have private balconies. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Services & Amenities
Most popular business facilities
Indoor Swimming PoolAdditional charge
Outdoor Swimming Pool
Exclusive Beach Area
Hiking
Hot Spring
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Billiards Room
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Luggage Storage
Indoor Swimming Pool
Outdoor Swimming Pool
Hot Spring
Spa
Restaurant
Restaurant
Restaurant
No additional info available
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