I really wish there were better communication regarding properties undergoing reno.
We arrived at 9:30pm in Very Busy Helen with no advance notice that they were renovating and given the option to cxl w/fee. No way could we find a hotel in Helen during Oktoberfest for less than $250/night and we needed 2 nights.
After the first night we needed a blanket as the beds had a sheet and a thin comforter not much thicker than the sheet. We also needed a replacement iron for our clothes. We made this request on Sunday morning. When we came back that afternoon, there was still no iron or blanket. We bought a steamer and headed to our event we traveled for. When we came back at 9pm there was still no blanket. I was tired from traveling and had already taken my shoes off, oh, and there are no phones set up, so no way to ‘call’ front desk (folding table while they wait for countertops) for anything.
The continental breakfast was fine. Yogurt,cereal, toast, oatmeal, waffle maker, coffee and Tea.
Def not one of our best choices.
Hardwood floors in rms are great idea, but need a small rug at door or you’ll be walking on dirty floors after getting out of shower.
Lamps were wobbly and only 2/3 outlets worked.
Shower heads were terrible, per usual for motels.
Please make strides to notify paying customers Ahead of arrival that places are undergoing construction/reno.