Cocoa Beach Suites Hotel

The housekeeping staff were very helpful as there were a few issues, but the problems were quickly resolved.

Mirror light in bathroom didn’t work. No washcloths for washing face or body. Not enough towels for the room and guest occupancy of room.

Staff members are very kind this hotel provides parking and transportation to the port we didn’t know this until we ask they help us with the arrangements they made everything easy for us so we can relax and enjoy our cruise

No hot water and black mold around bath tub area — Will not come back to this place-can’t even take a shower

Terrible experience. Desk clerk the only good thing. Very pleasant young gal. First room we had 508 had a grapefruit size hole in the wall, toilet was dirty. Large red stains on the carpet. The hotel smells good but is very run down and old. The fixtures in the bathroom old metal all rusty, old dirty fan in bathroom. The floors dirty and stained. No stopper in the tub so bath impossible. No couch like the pictures. There are some ill fitting cupboards in the room with the king bed but no place to hang clothes. One stained worn chair in the whole room. The ad shows a desk and a couch. Nope neither. Seriously if i hadnt already paid orbitz for it i would have walked away but i am 1300 miles from.home a nd unfortunately this is what i paid for. I hated to lay on the bed. Just had the heebee jeebees. Ugh. Only had a sheet and a comforter cover no comforter or blanket on either double bed. Im.currently laying on the bed fully dressed because i dont feel good about if the bed is free of ?

Hotel service was excellent! Every staff member was courteous and helpful. The hotel was located close to the cruise terminal with plenty of restaurants and shopping within walking distance. Thank you to the staff for an enjoyable experience. We will definitely be booking again!

The carpet was soiled and had a large hole by the window, the curtains did not close all the way. The TV remotes did not work well. There was a leftover container with food in it in the refrigerator in our room from the pervious guests. On a good note, the beds were really comfy.

The property was dirty, tv in suite living room didn’t work, front desk staff was not always at the desk to address issues. I will not be back.

We arrived really late..2 adults and 2 kiddos... Booked a king suite with a pull out couch. When we got to our room and went to set up the pull out we realized it wasn't a pull out. The hotel did move us to a different room without issue. When we went to set up the pull out there was no sheets so another trip downstairs was needed for that and 2 more towels as there was only 2 in the bathroom. Went to take a shower and it took a good 10 minutes for the water to become warm. The king bed was very comfortable. However I was woken up about 7am with the garbage dumpsters being emptied that just so happened to be in the front of the hotel. This hotel does have night time security. This hotel could use an update but the price was reasonable for a few hours of sleep.