103 Reviews
Baymont by Wyndham Columbus/Rickenbacker
Hamilton Township
Not worth the price. We reserved a room with a spa tub for 2 nights. When we came in we were told there was a $200 cash deposit for the room. This was not stated on the website when I reserved the room and this was in addition to the $195 nightly room cost. The front desk guy must have sensed our irritation because then he changed it to he ”would just keep our card on file.” He then spouted a whole list of rules we had to follow for the room, which included no parties and no one in the room but us. We are in our late 40s, look clean and well dressed. We were just there to celebrate our anniversary and relax but clearly this guy didn't care and treated us like criminals in the making. The hotel is dated and looks worn down. Not as clean as it should be. The front desk staff weren't very friendly. One even commented to us about how she didn't believe a couple with a service dog really needed the dog. She thought because the dog wanted to smell someone that it wasn't a real service dog. They never came to clean our room. We had to ask for new towels. The dust ruffle on the bed was filthy and there were reddish pink stains on the carpet that made us not want to walk barefooted on the carpet. All said I will never go back. I have been in similar hotels for less money that are much cleaner and updated, with friendlier staff.
103 Reviews