We arrived at the hotel on the 16th of May, and stayed until the 23rd of May. Before this holiday, both me and my partner have never travelled to Gran Canaria, so we were both excited and apprehensive to experience such a place for the first time. Cleanliness I have decided to begin with the joint easiest section to review for both my partner and I; the cleanliness of Riu Papayas. My girlfriend is the human incarnation of cleanliness, meaning this is incredibly easy to gauge for us. It was spotless. No hairs to be seen anywhere, no smudges on glass/tables, everything in great condition or repair, and that was just the room. The hallways, pool, entertainment area, bars, reception and toilets were all held to a glowing standard. The hardworking maids/cleaning staff should all be proud of keeping such a high level. Even the bar staff chipped in with cleaning tables and maintaining a safe and very respectable calibre all the way through the night. Location Placed at the top of a modern day beach resort, the hotel is by no means in a bad or difficult location. 5-10 minute bus ride or a generous 20 minute walk to the local beach. However, before I flood the praise gates, we both thought that you are just slightly too far away from holiday highlights such as the local beaches, large stretches of bars/restaurants and arcades/tourist traps. While we praise the initiative and class from the hotel of offering a free bus to the beach, it is just one of many beaches in the local area. Other than that, the location is good, especially if you enjoy a more quiet or relaxed environment. Local amenities such as bars, supermarkets and gift shops are as short as a one minute walk from the front entrance of the hotel. Value Always a difficult section to review, as many people will have paid more or less than we did. In relation to the price we paid we believe it was yet again, very consistent. There are drinks machines scattered around as well as the main restaurant serving food and pepe's (serving snacks through the p.m). There are also two other restaurants serving Spanish and Asian dishes respectively. Unfortunately however, we didn't get to try these, though it was due to us forgetting to book. There is also a mini club and entertainment on every night, some of which are a delight to view. A few things for a perfect score would be: dedicated games room (pool tables, video games, etc.) And introducing TV screens into one of the bar areas, mainly for sports. More toilets would also be a welcome addition, especially near the entertainment, although not a deal breaker. Service Now this is by far the easiest category to review for us both. We have stayed in lots of different places over our 25 - 26 years and we can say that we've never experienced kinder, more welcoming hospitality anywhere in the world. The security, maids, bar staff, receptionists, chefs, entertainment and anyone we missed off are all lovely people and are a credit to the hotel. We were co