Embassy Suites by Hilton Walnut Creek

I like staying at this location because it is in a good area and it is close to the venue that my team plays at. Will stay again

Everything was good but the ones that could be improved are the amenities (no available toothbrush for our one week stay) and the food at the buffet breakfast should have different menus at least every two days, not the same food every single day

I only booked this stay for one night. We were not able to sleep peacefully AT ALL due to children running up and down the hall playing ding dong ditch on our door past 10PM. I have never had this experience at a hotel.

All the prices for the bar, food, snacks, etc… were very expensive, ouch!!! But they had a nice free breakfast

Close to Bart station. Good breakfast. Clean. Nice staff. Problem is building design. Only 2 elevators worked and long waits for slow elevatir... Lack of Stairs ... one set is staff only through kitchen storage area...but i was allow to use them. The other set only exits outdoors.

This is a mixed review. The front desk was horrible at this place. We asked for 3 days in a row for our room to be cleaned. Only after getting upset with the staff at the front desk on the 3rd day, did it get cleaned. I blame the front desk, not the cleaning staff. No matter the time of day, the front desk staff looked and acted very unprofessional. BUT, everything else and everyone else that worked there was great. When the room was finally cleaned - it was spotless. The wait staff for both food and drink were excellent. Valet staff - prompt and courteous. Even though this property is older, I would recommend it. I would also recommend the hotel put the front desk staff through some training!

Immaculate and inviting, with huge courtyard with plenty of space to relax. Breakfast was fantastic, with made-to-order omelettes, among many other offerings. Our only quibble was that on New Year's Eve, they had one lone bartender who was run off her feet. And who was also responsible for taking and delivering food orders! Also relating the "manager's happy hour," there was almost no food for the many adults and children. Meager crackers, carrots, and celery were never replenished, as far as we saw. This has not been our experience in the 5-6 other Embassy Suite hotels we have visited. There were a lot of guests. It was New Year's Eve. We were also not in love with paying 30 a night for parking, but what can you do?

The room was great. Large and spacious. Buffet breakfast was excellent, although could have been heated better. Valet parking was the only option. $30 is steep for Walnut Creek and no mention of mandatory Valet parking was ever mentioned when booking. Toilet overflowed and had to be plunged and the shower soap on the wall was missing.