MW Douro Wine & Spa Experience Hotel Collection
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cumieira
MW Douro Wine & Spa Experience Hotel Collection
#1 of Premium Hotels in Santa Marta de Penaguiao
R. Mal. Teixeira Rebelo, Cumieira, Vila Real District, 5030-059, Portugal
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Located in Santa Marta de Penaguião, MW Douro Wine & Spa is in the historical district, within a 10-minute drive of Caves Santa Marta and Fornelos River Beach. This luxury hotel is 5.2 mi (8.3 km) from Cathedral of Vila Real and 5.5 mi (8.9 km) from Museu Etnográfico de Vila Real.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 64 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolSpaMassage RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting Room
All Amenities
Surroundings
Airport: Vila Real Airport
(15.2 km)
Landmarks: Miradouro da Vila Velha
(4.3 km)
Landmarks: Garden Station
(5.0 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Deluxe Double Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
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5
Deluxe Double Room with Terrace
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Check Availability
5
Superior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Check Availability
9
Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
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Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Check Availability
8
Deluxe Double Room, Vineyard View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Check Availability
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Guest Reviews(64)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Tânia
March 10, 2024
Para mim foi um dos hotéis mais bonitos pela sua quietude, comida maravilhosa e staff super simpático. Me senti em casa.
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Guest User
February 8, 2024
Disappointed. Truly sad with this experience. The hotel was super cold. The inside pool heating was not working. Manager proposed return of second night and then said he didn’t proposed anything. We ended up paying another hotel on the second night and never got the return for this hotel.
Ronald
October 13, 2023
Good property with beautiful rooms that offer views of the surrounding vineyards.
A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
Alan
September 17, 2023
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts.
Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
Neela
September 15, 2023
NOT a 5 star hotel by a long shot but has a gorgeous view.
Here are some findings from our stay:
Parking has no elevator (drop your bags at reception before parking if you have large luggage).
No robes/slippers provided (isn’t this standard in a 5 star hotel?!).
You need a swim cap to use the indoor pool.
There are no refreshment services at the outdoor pool.
No do not disturb signs for the room door.
No coffee or tea facilities in room.
Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing!
They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too.
Small and limited wine menu and very limited restaurant menu (items frequently run out).
One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in).
The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff.
All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
Guest User
September 13, 2023
First impression you get is good, at check-in. They offer welcome drink with a smile. Then they show the have 3 kind of rooms, beeing one of those types with balcony - shared with other 3 rooms!!! Let us not forget it is rated as 5 stars hotel. On the way to the rooms, corridor wise, the floor was dirty - everyday! Room wise, the phone never worked, although we complained; the safe never worked, although we complained. Under the beds full with There were no amenities at all in the bathroom. Shower gel and shampoo set in the bath, where broken - no one fixed it. The indoor swimming pool water was dirty with cloudy. Staff was educated and nice, but for 175€/night its way to expensive, does not deliver and its never a 5 stars. I do not recomendo it. It was a very bad experience.
Guest User
August 28, 2023
Disappointing, the room maintenance can be improved, phone didn't work even after complaining. The air conditioned is set on full cooling setting making the ambiance very cold everywhere in the hotel even when it isn't needed like the restaurant and breakfast. The indoor swimming spa pool was dirty with cloudy water and couldn't use it, why are babies allowed with diapers? The breakfast was OK but not confortable with the icy atmosphere.
Natasha
August 22, 2023
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
MIGUEL
August 7, 2023
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 06:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Continental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 44
Located in Santa Marta de Penaguião, MW Douro Wine & Spa is in the historical district, within a 10-minute drive of Caves Santa Marta and Fornelos River Beach. This luxury hotel is 5.2 mi (8.3 km) from Cathedral of Vila Real and 5.5 mi (8.9 km) from Museu Etnográfico de Vila Real.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an attached winery, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy sushi at Nikkei & Sushi Experience, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 44 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an attached winery, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy sushi at Nikkei & Sushi Experience, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 44 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Massage Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Bar
Restaurant
Meeting RoomAdditional charge
Children's Pool
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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