The service attitude is poor. The room booked online does not match the actual room. It is not the same hotel at all. Even if it is not the same hotel, we booked a Cangjing twin room, but what we were given was about 15 square meters without even a bathroom. We had a single room, and on the way to a hotel that was not the one we booked, due to poor visibility and narrow roads, the car was also scratched. When we arrived at the room, we saw that the room was seriously different from the room we booked. Yes, we communicated with the merchant. After negotiation, the actual room was different from the booked room. There was a huge difference. The merchant said that he would refund 100 yuan of room fee as compensation. Since it was too late, we didn’t want to bother, so we agreed to reluctantly stay, but the merchant didn’t wait until we When we checked out, we never thought about refunding the 100 yuan room fee, and kept threatening to give us a positive review before we would consider refunding the room fee. This attitude and approach was unacceptable, and after we disagreed, we called many times to find reasons. No refunds will be given and we are not allowed to make any comments online.
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