Dongguan Well Garden Hotel

Dongguan Well Garden Hotel Reviews

Dongguan Well Garden Hotel

No.68 Dongxi West Road (Xitou Village), Dongguan, ChinaView Hotel Details
Dongguan Well Garden Hotel
Dongguan Well Garden HotelDongguan Well Garden HotelDongguan Well Garden Hotel
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Dongguan Well Garden Hotel Guest Reviews

4.2/5
Very Good
97 Reviews
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.2
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All Reviews(97)
Positive reviews(88)
Reviews with photos/video(10)
Awesome stay(32)
Great service(16)
Classy environment(14)
Great value for money(10)
Quiet & comfortable(8)
Strange smell in room(6)
Negative reviews(9)
Manish
Executive Twin Suite
Checked in Apr 2023
Business travelers
2 Reviews
4.5/5
Great
Posted on Apr 18, 2023
It’s exactly opposite the exhibition Center which is the most important factor. The rooms were clean. Bed sheets towels everything was clean. No option or vegetarian breakfast was a bad thing. Staff was very accommodating even if they did or did not speak English. If you’re coming for the exhibition, I don’t think any option gets better than this hotel.
Response from Property: Dear guest: Hello, We are very happy to get your full love, your precious feeling is the driving force for our Huating family to make continuous efforts, we will continue to work hard to do better, looking forward to your next visit, I wish you happy every day! Thanks!
Guest User
Superior business King Room
Checked in Oct 2022
Solo travelers
5 Reviews
4.0/5
Very Good
Posted on Oct 9, 2022
The shower corners were quite dirty and stained... The kind of stain that wasn't scrubbed of for a long time. The management and staff were quite friendly.
Response from Property: Dear guest: Hello, thank you very much for choosing to stay in our hotel and put forward valuable comments. We will try our best to improve the shortcomings and do all the work carefully, looking forward to your next visit, I wish you happy every day, thank you!
Guest User
Superior business King Room
Checked in Aug 2022
Business travelers
4 Reviews
4.0/5
Very Good
Posted on Sep 9, 2022
Was great and nice experience
Response from Property: Dear guest: Hello, We're very happy to get your full love, your precious feeling is the driving force for our Huating family to make continuous efforts, we will continue to work hard to do better, looking forward to your next visit, I wish you happy every day! Thanks!
Anonymous User
Leisure Queen Room
Checked in Aug 2023
Couples
3 Reviews
5.0/5
Outstanding
Posted on Aug 30, 2023
I'm used to living in this hotel. It's well maintained in all aspects, and the parking is free. You can also swim in the hotel pool during the period. It's a comfortable stay experience!
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Guest User
Leisure Queen Room
Checked in Aug 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 5, 2023
Very good experience! The facilities are complete, hygienic and clean, the environment is good, and the service attitude is very good. The price is really worth it. All friends recommend you to choose Huating Garden Hotel
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Guest User
Leisure Queen Room
Checked in Sep 2023
Business travelers
3 Reviews
4.0/5
Very Good
Posted on Sep 12, 2023
Apart from the inconvenient location, the facilities are very complete.
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Guest User
Leisure Suite
Checked in Jul 2023
Other
4 Reviews
1.0/5
Posted on Jul 10, 2023
This hotel experience is too bad. First: After entering the room, there are cleaners cleaning. We took our luggage and had to wait for him to finish cleaning before we could enter the room. (Shouldn't the front desk tell me that the room is being cleaned?) Second: The corridors on the room floor are full of smoke. This is a non-smoking floor. Why is there such a strong smell of smoke? Third: After entering the room, I found a lot of dust and hair on the ground (did they clean it carefully?) Fourth: There is a class in the room. The edge of the class is broken, if you don't see clearly, it is easy to hurt your feet. Fifth: The room has a strong musty smell (fortunately, I have a perfume) Sixth: The worst is this experience. I live on the 4th floor. At 12 o'clock in the evening, the sound and vibration of the KTV on the 2nd floor downstairs can be fully felt in the room. I can even hear what songs they are singing. Its noise makes you unable to sleep at all. arrive. I know you get what you pay for. But the most basic hygiene and quietness at night should also be there!
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Response from Property: Dear guest: Hello, thank you very much for staying in Huating Garden Hotel. The hotel is very sorry for not giving you a good guest experience. We will reflect the points you mentioned to the relevant responsible personnel. We are doing Only hygienic rooms can be opened for guests to stay in. I am very sorry for the situation that the sanitation is not done well. Secondly, I am very sorry that the room you booked is a windowless room on the 4th floor. It is not a non-smoking room or a non-smoking floor. The ventilation effect of the window room is relatively poor. We will strengthen the ventilation work. The sound of the KTV on the second floor is not so good because the floors are separated. I am sorry for such an unpleasant hotel experience. Thank you very much for your valuable suggestions and opinions to help us improve our deficiencies and perfection. I look forward to your next visit to the store, so that you have the opportunity to see our changes and discover our good points , I wish you a happy day, thank you for coming!
Anonymous User
Leisure Suite
Checked in Dec 2023
Business travelers
43 Reviews
5.0/5
Outstanding
Posted on Dec 19, 2023
The reserved room had no windows. When we arrived, the front desk clerk enthusiastically told us that the room might be cold, so we jumped to a room on the 7th floor. The room was clean and smoke-free, and the breakfast was small but delicious. It was still very friendly!
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kosetsu
Leisure Queen Room
Checked in Dec 2023
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on Dec 6, 2023
The service is cordial. Enthusiastic attitude. The hotel is quiet and clean. Rich breakfast. The front desk is spacious. It would be even better if there is a place for tea and coffee. Go again if you have a chance
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Guest User
Leisure Queen Room
Checked in Jun 2023
Solo travelers
17 Reviews
4.2/5
Very Good
Posted on Aug 14, 2023
The decoration of the room is relatively old and has not kept pace with the times... But there are swimming pools and heated pools outside (but pay attention to the opening hours), which is the main reason I booked this hotel, and the garden is also beautiful. It takes 10 minutes to walk to the subway station and the exhibition center next to it. The traffic is convenient.
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Guest User
Leisure Double Room
Checked in May 2023
Business travelers
20 Reviews
3.0/5
Posted on May 17, 2023
The decoration is outdated, the room is full of musty smell, the quilt also has a musty smell, the breakfast plate has not been washed, in short, it is hard to describe. The lady at the front desk is nice, and they also provide clothes rails
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Response from Property: Dear VIP: Hello, I am very sorry to bring you such a hotel experience. Your precious feelings are very important to us. We will feed back to relevant personnel, strive to improve the deficiencies, strengthen the improvement of hygiene and air quality, and strive to achieve the best Mei, look forward to your next visit, I wish you a happy day, thank you!
Miuyi
Leisure Queen Room
Checked in Aug 2023
Couples
6 Reviews
1.7/5
Posted on Aug 27, 2023
The hotel is a bit old, and it seems that it has not been used for a long time. The TV is dusty, and the remote control can no longer be used. Some door handles are covered with dust, and mosquitoes are flying. It is said to be a non-smoking room, but the bed sheets smell of smoke. besides! The sound insulation is very poor. You can hear people taking a shower in the next room, people walking in the corridor, and talking loudly.
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Guest User
Leisure Queen Room
Checked in Jun 2023
Business travelers
6 Reviews
4.0/5
Very Good
Posted on Jun 22, 2023
Overall, it's okay, but my room doesn't have an office desk, which is a bit inconvenient. In addition, the temperature in the room is too low. After leaving, the air conditioner is automatically turned on. When I come back, I freeze to death.
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Guest User
Leisure Queen Room
Checked in Apr 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Apr 14, 2023
The service is thoughtful, the environment is perfect, and the supporting facilities are complete!
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Jinguangengyun
Superior business twin room
Checked in Jun 2023
Business travelers
50 Reviews
3.7/5
Posted on Aug 9, 2023
Facilities are old, the advantage is convenient transportation
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Response from Property: Dear guest: Hello, thank you very much for choosing to stay at Huating Garden Hotel. Your valuable opinions and suggestions are very important to us, and we will continue to find out the shortcomings of continuous improvement. Try to do better and look forward to your next visit, thank you