Guest User
March 23, 2024
The experience is very, very bad. I came here from Huzhou to visit my parents. I checked this hotel on Ctrip. It looked like a new hotel and I thought it should be good. When I checked in, there was a man and a woman at the front desk. The woman was very service oriented throughout the process. They were indifferent. I took the initiative to ask about breakfast and other things included. I asked them if there was a late check-out until three o'clock on the order. The man immediately responded that yes, I put my things in the room and went out. When I came back in the evening, it was lively. , I came back at around two o'clock in the morning, ready to take a shower and go to bed. Their toiletries were all uncommon brands of different brands. They were not disposable and could be taken away casually. There were obvious sweat stains on the pillowcase, and there were urine stains on the toilet seat. I called the front desk, and the front desk said they would come up to change the pillowcase. After waiting for a long time, I called the security guard again and said that the security guard would come up and change it. When the security guard came, he didn't say a word. He started to change the pillowcase with a face, without asking where it was dirty. After changing it, he just threw it on the floor. It's a habit. Already? Or do you know that your bedding is not clean? The most shocking thing was that after I changed my clothes and left, he asked me where the toilet was dirty. After I pointed it out, he immediately took the pillowcase he had changed and wiped the toilet in front of me. It was too late and I was very tired and didn’t want to argue with him anymore, so I didn’t say anything. The air conditioner was very cold at night. , it was useless after being turned on all night, giving people cold and cold. Finally, when we checked out the next day, we went back around 1pm to pack our things and prepare to check out. The room card was not used and we had to swipe the room card at the front desk. The front desk reminded us specially. We checked out at two o'clock, and we were told to postpone it until three o'clock the day before. Although I was ready to check out at that time, I was very uncomfortable. Also, their hotel is the first one I have ever seen that charges a deposit.
Original TextTranslation provided by Google