The Canvas Dubai - MGallery Hotel Collection

The Canvas Dubai - MGallery Hotel Collection Reviews

The Canvas Dubai - MGallery Hotel Collection

23 Kuwait St, Dubai, United Arab EmiratesView Hotel Details
The Canvas Dubai - MGallery Hotel Collection
The Canvas Dubai - MGallery Hotel CollectionThe Canvas Dubai - MGallery Hotel CollectionThe Canvas Dubai - MGallery Hotel Collection
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The Canvas Dubai - MGallery Hotel Collection Guest Reviews

4.2/5
Very Good
51 Reviews
Verified reviews
Location4.1
Amenities4.2
Service4.3
Cleanliness4.2
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All Reviews(51)
Positive reviews(47)
Reviews with photos/video(9)
Awesome stay(13)
Great service(13)
Delicious breakfast(6)
Negative reviews(4)
Guest User
Superior King Room
Checked in Mar 2024
Couples
1 Reviews
4.0/5
Very Good
Posted on Apr 11, 2024
Good hotel, friendly staff, well presented and reasonable.
Response from Property: Dear Guest,Thank you for sharing your experience regards to your recent visit to the hotel. I am delighted to know that your stay with us was comfortable and my team was able to comfort you with the warm hospitality, I appreciate that my team treated you with friendly service. Looking forward to see you again in the near future. Warm Regards,Yashashree GhodkeFront Desk Manager
Guest User
Superior King Room
Checked in Feb 2024
Friends
11 Reviews
4.7/5
Amazing
Posted on Feb 22, 2024
Best hotel in the area. Service is top. Very wide choice of restaurants.
Response from Property: Dear Valued Guest, Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.Thank you for your feedback. We are delighted to hear that you found our hotel to be the best in the area with top-notch service. We take pride in offering a wide selection of restaurants to cater to our guests' diverse preferences. Your kind words are greatly appreciated and we look forward to welcoming you back for another exceptional experience. Warm regardsYashashree GhodkeFront Desk Manager
chetan
Superior Room
Checked in Feb 2024
Business travelers
34 Reviews
4.5/5
Great
Posted on Apr 17, 2024
Perfect location in bur dubai , rooms are bigger , breakfast combination of indian and continental , value for money
Response from Property: Dear Mr. Chetan,Thank you for taking the time to review our hotel.I am pleased that we were able to exceed your expectations in terms of the location, rooms, breakfast services extended by my colleagues during your visit.I will convey your words of praise to the entire team and thank them for their hard work.We look forward to welcoming you back again.Warm regards,Yashashree GhodkeFront Desk Manager
Александра
Superior King Room
Checked in Feb 2024
Couples
6 Reviews
3.0/5
Posted on Feb 19, 2024
The breakfast was great, though the rooms are old. The walls and furniture are scratched and it smells old.
Response from Property: Dear Mr. Александра,Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.Thankyou for staying with us , we sincerely apologize that you found the rooms to be lacking in quality. We strive to provide a comfortable and enjoyable stay for all our guests, and it is disappointing to hear that we fell short of your expectations. Your feedback is important to us, and we will address the issues you have raised with our maintenance team. Thank you for bringing this to our attention, and we hope that you will give us another opportunity to exceed your expectations in the future.Warm Regards Yashashree GhodkeFront Desk Manager
Sanath
Superior Twin Room
Checked in Feb 2024
Business travelers
12 Reviews
5.0/5
Outstanding
Posted on Feb 19, 2024
Neat and clean. Good response. Very special hospitality.near to zabeel park
Response from Property: Dear Mr. Sanath,Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.Thank you for your kind words. We are delighted to have you stayed with us, and that you received a good response from our team. Providing exceptional hospitality is our top priority, and we are pleased to know that you felt well taken care of during your visit. Our proximity to Zabeel Park is indeed a convenient feature for our guests. We appreciate your feedback and hope to have the pleasure of welcoming you back in the near future. Thank you for choosing to stay with us.Warm Regards Yashashree GhodkeFront Desk Manager
Guest User
Superior Room
Checked in Nov 2023
Friends
4 Reviews
4.2/5
Very Good
Posted on Nov 13, 2023
Nice hotels with easy access to city and many shops and restaurants around. The prices are reasonable and worth it. Rooms are nice and spacious and clean
Response from Property: Dear Valuable Guest, Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.Thank you so much for leaving such a beautiful review after your recent experience with us and providing us an opportunity to cater you and your family.We very much value your great support and hope this will continue for many years to come. We look forward to welcoming you back.Warm regardsYashashree GhodkeFront Desk Manager
shehzar
Executive King Room
Checked in Nov 2023
Couples
1 Reviews
1.7/5
Posted on Nov 4, 2023
Worst service provided by them to us we were a couple i booked king executive room they gave me suite as king executive were full they are having ac problem over there i tried calling them no one responded so at that time i decided to check out by that time manager came and told they cannot redund as my booking is non refundable plus it was there fault that i was leaving this property still they were not acknowleding it. It was the worst experience of all time and its the worst 5 star hotel i dont recommend this hotel to anyone
Response from Property: Dear Shehzar,Thank you for taking the time to share your feedback regarding your most recent visit with us.We strive to make each of our guests' experience flawless and memorable and we are extremely sadden that the service shortfalls you encountered have understandably affected your impression of the hotel. Please rest assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team.Would love to connect with you to ensure that your future stay is defect free from all aspects.I sincerely appreciate your comments and hope that the experience will not deter you from returning to The Canvas Dubai – M gallery Hotel Collection in the not too distant future.Warm Regards,Yashashree GhodkeFront Desk Manager
Mubashir
Superior Twin Room
Checked in Feb 2024
Family
23 Reviews
4.0/5
Very Good
Posted on Feb 11, 2024
Rooms and location are good, service need to improve, breakfast ok.
Response from Property: Dear Valuable Guest, Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.We're thrilled to hear you found our rooms and location to your liking! We always aim to provide a top-notch experience for all our guests. Your feedback about the service is greatly appreciated and will aid us in making valuable improvements. We're also taking note of your comments regarding our breakfast options. Thank you for your honest review and we hope your next stay with us will be all that you desire, and more.Warm regardsYashashree GhodkeFront Desk Manager
Benny the kid
Superior Room
Checked in Oct 2023
Business travelers
32 Reviews
4.5/5
Great
Posted on Oct 9, 2023
A very good stay as always... the staff is very friendly and courteous. The breakfast is delicious. It is great value for Dubai. However, the sauna/spa area was being repaired and could not be used, which made my stay less enjoyable.
Response from Property: Dear Valuable Guest,Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us. I am glad to know that we were able to live up to your expectation and make your stay memorable. Thank you for your comment and I will make sure that we will keep on improving to provide you with an even better experience in the future. We look forward to welcome you back.Warm regardsYashashree GhodkeFront Desk Manager
Ryosuke
Superior King Room
Checked in Sep 2023
Couples
13 Reviews
4.0/5
Very Good
Posted on Sep 11, 2023
this is confortable room, delicious morning breakfast, despite of a bit of messy. over all, great experince.
Response from Property: Dear Mr, RyosukeWe very much appreciate your comments regarding your stay at the The Canvas Hotel Dubai - Mgallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ankush KaulHotel Operations Manager
Ippa
Superior Room
Checked in Jul 2023
Couples
11 Reviews
4.5/5
Great
Posted on Aug 1, 2023
U won't regret to stay in this hotel. Their service was good and the room was amazing. Don't forget to bring bath balm and enjoy the bath
Response from Property: Dear Mr, IppaWe very much appreciate your comments regarding your stay at the The Canvas Hotel Dubai - Mgallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ankush KaulHotel Operations Manager
Akshay kumar
Superior Room
Checked in Jan 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 14, 2024
Excellent hotel spacious rooms and amazing food.
Response from Property: Dear Mr. Kumar, Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.Thank you for your feedback regarding our hotel. We are delighted to hear that you found our rooms spacious and enjoyed our amazing food. Providing excellent service and a comfortable stay is our top priority, and we are thrilled to know that we met your expectations. Your kind words motivate us to continue delivering exceptional experiences to all our guests. We hope to have the pleasure of welcoming you back in the future.Warm regardsYashashree GhodkeFront Desk Manager
Anonymous User
Superior Room
Checked in May 2023
Friends
5 Reviews
3.2/5
Posted on Aug 19, 2023
Was good
Response from Property: Dear GuestThank you for taking the time to tell us about your experience at the The Canvas Hotel Dubai - Mgallery Hotel Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At MGallery, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ankush KaulHotel Operations Manager
AbGeo
Executive King Room
Checked in Sep 2022
Solo travelers
18 Reviews
4.7/5
Amazing
Posted on Sep 16, 2022
It was fine, break fast was excellent, I had taken the lounge access which was extremely good as there are no one except Urself
Response from Property: Dear Valuable Guest, Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.Thank you so much for leaving such a beautiful review after your recent experience with us and providing us an opportunity to cater you and your family.We very much value your great support and hope this will continue for many years to come. We look forward to welcoming you back.We look forward to welcome you back.Warm regardsYashashree GhodkeFront Desk Manager
Guest User
Superior Twin Room
Checked in Jul 2023
Business travelers
13 Reviews
4.7/5
Amazing
Posted on Sep 17, 2023
It’s a good hotel for business people and also entertainers .
Response from Property: Dear Valuable Guest, Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.Thank you so much for leaving such a beautiful review after your recent experience with us and providing us an opportunity to cater you and your family.We very much value your great support and hope this will continue for many years to come. We look forward to welcoming you back.We look forward to welcome you back.Warm regardsYashashree GhodkeFront Desk Manager