Hotel Am Volksgarten

What an awful place. I stayed for three days and the internet never worked during my stay. I asked the receptionist about it and he told me he was aware that it wasn't working but that there was nothing he could do about it and moreover it wasn't his responsibility. So I asked him about checking out early in that case, since the website advertises internet, and he refused. Then when I was checking out the receptionist insisted I pay despite the fact that the booking was booked and paid by a third party. I had to insist that he call the third party, meanwhile he apparently got bored and got up to make himself a coffee while I stood there and waited, putting me in danger of missing my train. I suspect he was trying to get paid double. Stay away!

There is no insulation in the rooms, the sounds on the stairs are as if they were in the room, when the cleaning starts in the morning, you think he is in your room, there is no employee to return to, breakfast must be with the room, a simple breakfast, but ******* gave me the room at a high price without breakfast.

Excellent hotel with a touch of art and aesthetics with good taste for colours and styles . My room was very cosy , with several elegant pieces of Buddhist art and from Far East . Very clean, everywhere is very clean from the threshold of the street entrance till the last part of the building i walked on. The owner is really a patron of arts . Maybe he is an architect or an artist. HOW TO ENTER THE BUILDING: I called the owner late in the evening for getting more information about the way to enter the building. He friendly gave me all the needed information. Actually it is very easy. After the reservation , on my phone I received an SMS message with a code number: outside the building there is a secured box. I dialed the code and the key immediately fell down inside the little hole of the box. SURROUNDINGS : the district is aresidential German -German area where families and salarymen live . It means in the evening there are NO parking spaces available on the near streets. I needed to park at one km distance, but it was not a big trouble for me. If you have time, please go to the near Josephplatz. NO ELEVATOR. Don't disappoint by yourself: if you carry heavy luggage, you must ask the reservation to offer you one of the rooms at the ground floor. FINAL COMMENTS :I recommend this hotel for its touch of unique personality. The owner really enjoys the art of hosting . I feel this hotel is really the passion of his life . Please respect this place and keep it clean.

Good location to the Music Halle if you are going to a show. Fairly quiet area. No elevator and stairs were steep and narrow so that makes heavy luggage an issue. No internet or Wifi anywhere but right on the main floor when you enter, which is a problem. The check-in is all self-done as there is no one there I ever saw for the day I was there. Rooms tiny, but OK. No airconditioning, which would be a problem in summer time for sure. I was there for one night for a show at the Music Halle and it was fine. Anything more than that would not have been ideal. Safe, clean neighborhood but nothing fancy. I would use the word "adequate" to describe the place and entire area, in general. It really is more of a guesthouse. Calling it a hotel is a stretch.