Ramon
February 8, 2023
Book the room with rose petals, a bottle of wine and a cheese board, they didn't prepare it. The heater for the shower does not work sometimes it comes out cold and then hot, I booked the jacuzzi and they agreed to clean it, we went and it was dirty, the bed is made of pure memory foam and it is horrible, the main thing is there is no lobby where you can complain or at least help you, the wifi did not work either (they only have Netflix on the tv) the facilities are good but they urgently need staff to attend to the guests, trained staff
Original TextTranslation provided by Google