Mercure Hotel Frankfurt Eschborn Helfmann Park
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Eschborn
Mercure Hotel Frankfurt Eschborn Helfmann Park
Health Protected
Helfmann-Park 1, Eschborn, 65760, Germany
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When you stay at Mercure Hotel Frankfurt Eschborn Helfmann-Park in Eschborn, you'll be near the airport, within a 10-minute drive of Frankfurt Trade Fair and Congress Center Messe Frankfurt. This upscale hotel is 9.1 mi (14.6 km) from Deutsche Bank Park and 5.3 mi (8.5 km) from Festhalle Frankfurt.Show More
We Price Match
3.7/5Cleanliness: 3.7
All 24 Reviews
Amenities
HikingPublic ParkingBarTennis CourtRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Hausener Weg
(8.6 km)
Metro: Industriehof
(8.8 km)
Airport: Frankfurt Airport
(16.5 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
5
Privilege Queen Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
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4
Privilege Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Check Availability
4
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Check Availability
3
Standard Double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Check Availability
Guest Reviews(24)
3.7/5
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
AI SummaryAn AI-summarized snapshot of real guest reviews
Guests praised the varied, delicious breakfast, the convenient location near shops and transport, and the exceptionally friendly and helpful staff. It's also praised for its quiet setting away from highway noise.
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Helpful
Not Helpful
Guest User
January 25, 2024
Visited here and reviewed in July 2023, I returned this week in the hope that things may have improved - no improvements it was worse. I’ve just returned home after a 3 night stay for a business trip. Food I ordered on my arrival Monday evening wasn’t particularly tasty, at 15eur for a beef lasagne and 7eur for .75L bottle of water I expected something much better. I couldn’t pay by card, I was told my card wasn’t working - it wasn’t my card at all it was their payment terminal. My room was cold, draughty, permanently smelt of cigarette smoke from people smoking out the front of the hotel under my window, the bathroom smelt mouldy, the room smelt musty and wasn’t particularly clean. The furniture was shabby, walls needed a lick of paint and the bed was really uncomfortable. The breakfasts this time were quite basic, no breakfast tea only herbal - we aren’t all coffee drinkers. When I return to Frankfurt in a few weeks I’ll avoid this hotel and find something nicer elsewhere. Next time I come to Frankfurt I’ll be avoiding this hotel, i
Guest User
July 2, 2023
Good size, calm and clean room, had everything I needed. Windows can be opened, AC a bit noisy though. Good parking in front of house (free) or in garage (15€/ night). Walking distance to shops, supermarkets and restaurants. Stable wifi during my stay. Good breakfast and very friendly staff. Good for a business trip.
Guest User
July 1, 2023
Hotel & room clean. Hotel staff polite and helpful. Breakfasts were very nice. Bed very uncomfortable as 1 mattress was higher than the other. Room extremely hot as the air-con wasn’t working, this was reported to reception and I was told they would look at it. Later my colleague reported it again to be told that reception had turned the air-con colder and if it still wasn’t working I’d be moved the next day which was pointless as I was out all day until late evening. Returned to the room and air-con still not working but pointless moving as checking out next morning. No bottled water was made available in the room I had to buy bottles from the bar at €t7,00 a bottle.
Guest User
February 27, 2023
There was a small issue during my stay but the way this issue was dealt with was what really impressed me. As we know, everyone can make mistakes but it’s how it is dealt with that matters. 10/10 For customer service. Staff are humble and friendly, Mark and a lady receptionist who welcomed me upon my arrival (sorry I don’t know her name) deserve extra credit. Thank you The quality of the hot buffet is very good. Rooms are clean and comfortable. Thanks all for your hospitality.
Guest User
February 20, 2023
If you are in any doubt of the poor service that was provided for us, see the attached photographs. Shocking food. Few slices of cold meat and bread for both Saturday and Sunday evening meal at 1800. Do yourself a favour and stay elsewhere. Lazy, poor service.
Guest User
January 31, 2023
Very convenient place to stay during the fair. The Hotel is at less than 15 minutes from Mess. The staff is very kind and do everything to help you during your stay. Nice place and buffet is very good.
Joachim
December 27, 2022
I booked this property the day before arrival for the night of Dec 21 to 22. When I arrived, the property was locked and dark, there was a sign at the lobby door that the property disclosed until early January. I had to find another hotel at 9pm. I checked a day later and the property was still listed as available. Don't know if it is Mercure 's or *******'s fault! Very disappointed by the service, of course!
Ömer Görkem
October 28, 2022
It was a very good stay. Thank you Waleed from the front desk.
kedeen
December 4, 2023
Clean
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeAmerican, Continental, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | €19.00 (approx. US$20.38) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.7/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2002
- Renovated: 2002
- Number of Rooms: 179
When you stay at Mercure Hotel Frankfurt Eschborn Helfmann-Park in Eschborn, you'll be near the airport, within a 10-minute drive of Frankfurt Trade Fair and Congress Center Messe Frankfurt. This upscale hotel is 9.1 mi (14.6 km) from Deutsche Bank Park and 5.3 mi (8.5 km) from Festhalle Frankfurt.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Balthasar s, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 179 air-conditioned rooms featuring Smart televisions. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Balthasar s, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 179 air-conditioned rooms featuring Smart televisions. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most popular business facilities
Hiking
Public ParkingAdditional charge
Bar
Tennis Court
Restaurant
Meeting RoomAdditional charge
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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