Piazza Pitti Palace - Residenza d'Epoca Reviews

Had an enjoyable stay here! Nice located and easy to find. Really big bed with warm air conditions so had a sound sleep. The view in the room was brilliant and we took lots of photos. Breakfast was also substantial with tea and coffee, and lots of desserts which could be fully full.

A very bad experience .First of all the reception closed at 9pm and when we arrived in the evening we found out that it was not the room we had booked, we were told that we had been "upgraded", the so-called upgrade was just an extra bed, not even a table, what did we need so many beds for two people? We only wanted the room we had booked but the hotel gave it to another guest and cancelled the breakfast we had booked, the most annoying thing was that there was no communication with us throughout, I don't think the hotel respected us at all!

The room is super large, very suitable for family travel. The geographical environment is excellent, facing the Pitti Palace, there are many restaurants on the street, and you can reach various attractions in Florence within 25 minutes on foot!

It's very beautiful and stunning at first sight. But breakfast must be ordered in advance and the water pressure is very low. It is enough to take a bath and a bath. It is enough to stay for one night. The bed is very big and the sound insulation is not good. The floor is too low and the voices of passers-by can be heard very clearly.

Very good hotel. Very good experience. The location of the hotel is also very good. The facilities are comprehensive and the bathrooms are very clean. The staff will also help plan the required transportation routes and help call taxis.

Super good ~ very beautiful and suitable for taking pictures

very good hotel

Very good, just opposite Bidi Palace. There are many restaurants and attractions within walking distance. The cleanliness and configuration of the room are comparable to 5 stars. However, it is still recommended to arrange 1-2 nights to live in the new city to experience the style of Florence in an all-round way.

We booked the queen suite that had a king bed and 2 twin beds which was perfect for our family of four. We had never stayed at a historic residence and it truly felt like we were in a museum. There were 2 spacious bedrooms, a large jacuzzi, 2 bathrooms and one with a shower. We appreciated the beautiful bouquet of tulips in our room! There was a refrigerator and a coffee maker as well. Our rooms looked out at the entrance of the Pitti Palace. The only concern for light sleepers would be the street noise at times. Breakfast was not included and we opted to go to a nearby breakfast spot. There was a small elevator. It was easy to tell the cab drivers to drop us off across from the entrance to the Pitti Palace. There were many shops and restaurants in the area and very close to the main attractions. We would stay here again.

All the staff we encountered were excellent, being most helpful on arrival as we were a little before check in and the housekeeper, Anna did everything she could to help with luggage and car arrangements as there is No parking on-site. Parking is 30 euro per day. Carolina was fabulous with her recommendations for restaurants and letting us know that the streets were closed on our departure day and helping us coordinate a plan with luggage loading with the garage. Directly across from the Pitti Palace, the location was perfect as it was out of the congestion in central Florence but no more than 10 minutes walk to all the central attractions over the Ponte de Vecchio bridge. The suite was incredibly well decorated and the bathroom luxurious! A wonderful location for a honeymoon or two seventy-year olds dream place!

The hotel is beautiful. The antiques and art are unbelievable. Reception and managers all charming and helpful. Some minor items need repair (tile on bathroom floor). It is very clean, however and I appreciated the charm and beauty of staying in such a remarkable property.

Most beautiful stay ever! Enjoyed every second we spent here. Thank you! Will be back!

The room has good paint on the wall which looks beautiful! Room is clean but pretty old and not quiet, you can hear the voice from you neighbor. Staff service is limited as they are not at the hotel most of the time (I feel this property is more like a B&B than a hotel). Not easy to call taxi, so plan earlier when you have to catch a train.

This property has nice paint on the wall , it’s very beautiful. Room is clean but kind of old. Facility in the room is good, it has everything we need. Transportation is not easy!! You will need a taxi to the train station, but it’s not easy to call a taxi there. I almost missed the train when I left the hotel. I asked the staff to call a taxi for me , and she did it for me. But taxi didn’t come! And I asked another staff to call taxi for me, she said “no taxi is available”. Then we have to stand in front near the gate to call taxi by ourselves. Fortunately we got one and arrived the train station 3 mins before the departure time. So , remember to plan earlier if you take train!