Ponte Vecchio Suites & Spa Reviews

I selected this property for the location at first, but I was so impressed with the hospitality and how nice the accommodations were that I will definitely make this one of my regular choices for Florence. The staff was so friendly and helpful and the rooms were very comfortable. Thank you - Can't wait to come back!

The room temperature setting was not functioning and left us roasting at 25.8’c

The hotel is in a great location, you can walk to everything. Restaurants, shopping and many beaux sites and museums. Staff was extremely friendly, top notch service and bath and beds clean, well-appointed and super comfortable

Loved staying at this hotel, decided to extend my stay by an extra day and will absolutely stay here whenever I return to Florence. The hotel is very conveniently located and kept in great condition. The place was very clean, the WiFi was super reliable and they also provide you with a cell phone to use during your stay at no additional cost. The staff also goes above and beyond to help with all of your needs. Highly recommend!

The staff especially Olga and Santiago are amazing!! Great location, breakfast is amazing!

Incredible stay! We cannot say enough good things about our experience. Staff was extremely helpful with supporting us during our honeymoon providing cafes, dinner reservations, and navigating city. They even booked us a private driver to the country side with stops in Siena and San Gimignano, as well as made us lunch reservations at winery. We will definitely be back to Florence and stay here again!

Excellent hotel and the staff are very friendly and super helpful. Great location. We'd certainly stay here again.

Tatiana was absolutely an angel. Such an kind and efficient professional

Excellent location. Very friendly staff. The room was very clean and larger than I expected. Overall an excellent experience. I will be staying here when I visit Florence next year.

The staff was great. Location perfect. AC not really cool even if you put it at minimum. The door in the bathroom is completly clear wich it make it very uncomfortable. From the bed you can see the toilet. No to much channels in the TV. No even one in English.

This is a great hotel to stay in Florence. Very convenient to all the landmarks in the city. The staff is absolutely marvelous and always ready to help you.

Luxury property in excellent central location. Walkable to Florence sights, dining, shopping. Large comfortable suite, well-appointed. Excellent, friendly, knowledgeable staff.

Very nice apartment suites in the centre of Florence City. So convenient.the staff were fantastic, thank you Tatania, Andrea and I think Georgia not sure but very helpful with sight seeing options including short driver tour options if you have any mobility limitations. Overall excellent apartment suites to book.

Exemplary customer service, great neighborhood for shopping, food, and culture, and quiet rooms.