Gwendolyn
September 19, 2023
Stayed 3 nights, 4 days. Room was clean and updated, however I had no hot water the entire stay. Told them day one and by day 2 they moved me to another room. That room barely got to lukewarm temperatures but was better then ice cold. Told them several times and they never came to look at it. No coffee in the mornings at the breakfast area. So disappointed, as the updates to the hotel were good and it smelled good but while most of the front staff was nice, no one ever came and cleaned the room, not once. They said they would credit something due to not hot water and they never have. Going to keep calling until they do. Would recommend to others the beds were awesome and super comfy but nothing else about the hotel I would recommend.