Hotels near Japanese Garden in Fort Worth

This is a remodeled Raddison, so of course its a nice hotel. Unfortunately, the brought in a management company to save money, and boy does it show. After arriving and being verbally berated by a sexist GM, who made me cry in the front lobby- in front of all his employees- and told me that's a ”Me problem, not a WE problem”/ I should get my emotions under control. After this, he had his staff stalk me around to sign a new contract under duress. The rest of our stay, we got to see him run and hide from us when we walked by, stand up on the big staircase and glare at us and watch us. I paid a LOT of money to be at that hotel, and I felt like I was begging them to take my business. I called the managment company, and they didnt seem to want to deal with me at all about this. Braydon Skelton is one of the worst people I have ever met in my life. After a stressful check in, we experienced some of the worst food we ever have had at a hotel (except the sandwiches, those were amazing). Only one waitress for breakfast in the morning, no free coffee either. When we had a dinner of sweet potatoes with capers (so gross), I spit out the first bite i took. After I thought this was the worst dinner i ever had, a nice big big cockroach crawled onto our dinner table to help us eat. Immediately we left that room and ordered a pizza from down the street. Overall, I felt fearful, scared, unappreciated and abused at this hotel. I called the management company and never heard back from them. The GM Braden made a half hearted attempt to reach out to me but never got a hold of me. Honestly, I was scared and fearful to even answer the phone. It sucks, because we have been repeat customers of this hotel before they changed management in December. I would recommend this hotel for people only passing through, but not for events. and If you care about people and how other people treat customers or humans.. I would NOT recommend this hotel. For the record, I have been waiting for a couple weeks to write this to see if someone from management company would reach out to me about my terrible experience, and they did not.

With a stay at Home2 Suites By Hilton Fort Worth Arlington West in Fort Worth, you'll be within a 10-minute drive of Choctaw Stadium and AT&T Stadium. This hotel is 6.9 mi (11 km) from Six Flags Over Texas and 5.4 mi (8.7 km) from University of Texas at Arlington.This hotel offers designated smoking areas.Free self parking is available onsite.Make yourself at home in one of the air-conditioned rooms featuring Smart televisions. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries.

Lulu was very helpful and accommodating in with a issue that occurred in suite rooms 704 air conditioning and sink in which she came very quickly to resolve the issues There was a language difference but she was provided great customer service

Excellent location, could not be more central. Rustic decor in keeping with the place. Food was excellent and staff were very helpful. Parking is charged extra.

With a stay at Best Western Plus Lake Worth Inn & Suites in Fort Worth, you'll be within a 10-minute drive of Fort Worth Stockyards Historic District and Billy Bob's Texas. This hotel is 9.1 mi (14.7 km) from Texas Christian University and 7.2 mi (11.6 km) from Fort Worth Convention Center.Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Beautiful hotel!! I work in the hotel industry, I spent 10+ years in housekeeping, from housekeeper all the way to executive housekeeper amd I am super critical about hotels. I have also worked for Hampton Inn & Suites before. This property has a very well trained staff, extremely professional welcoming front desk staff and super clean beautifully maintain super clean rooms and facilities. 5 stars all the way for this property!

Hotel room size is OK, overall a bit old, bathroom equipment is bad

I needed a room block for a group of wheelchair-bound teenagers coming to DFW for a basketball tournament. They're the coolest group of kids you could ever hope to meet, and the DOS/GM, Kim Chong, initially was very responsive and offered a great rate. Then she stopped responding to me. It took me two days to get the booking link she'd promised because she wasn't competent enough to send it to the correct email. Then she denied the kids the ADA rooms that we'd been promised, stating the hotel doesn't have them. Either she was lying or in violation of the Americans with Disabilities Act. Unfortunately, Kim is so incompetent that she didn't look to see what was going on in her own market that weekend: Cowboys playoff game, UIL Cheerleading, Ft. Worth stock show and rodeo. I wouldn't have offered a $78 rate that weekend! If I had, though, I do at least have enough integrity to stick to my word. Kim? Not so much. She canceled all of our rooms four days before we were supposed to arrive, leaving 10 disabled teenagers and their parents, as well as the two volunteer coaches, with nowhere to stay. This is discriminatory and gross. I'm hearing from my friends in the area that this was a blessing in disguise. One friend knows multiple people who've had their vehicles broken into here, and their property is tired and desperately in need of an update. The customer service is atrocious, and they have zero leadership. Apparently, Kim is the only manager and she is NEVER THERE. Run far away. You'll be glad you did.

It was a very spacious room. That's the biggest plus to it. The staff is pretty friendly. The location is right by quick trip so it is pretty convient. Only negative thing was there needed to be new light bulbs in the closet because you can't see anything if u put stuff in there.

Breakfast buffet was good. Room was basic for $300/night. Stayed in better for less.. Front desk women were really kind at check-in.