The hotel itself is very nice and clean. Great modern amenities. Valet is essentially required because of the location downtown. $45 per day will be charged to your account from the hotel for valet services, even if you have to retrieve your vehicle yourself from the garage because valet services are taking 30 minutes.
Upon check out, I have 3 separate charges on my bank account from the hotel. One for $22, $162, and $280. When I called the hotel to inquire about the charges (we did not order room service, order drinks at the bar, etc.) the hotel staff was rude, and completely dismissed my concerns. Immediately, I was told the charges would be cleared on their end and returned to my bank account within 5-7 business days. What are the charges for? Why was my card charged in the first place? This is a horrible business practice. Especially if no one can explain what these “mystery” charges are for, nor apologetic in the least for the trouble of being out over $400 at their mistake. Such a bummer because this hotel was very nice.