Novotel Nancy

It was alright. 4 star in Europe is weird because is no where as good as 4 star in Asia

After staying in Neurembergs Novotel we were excited to be returning to the brand, however.. Hmm the decor and style of this hotel is very dated and the room we stayed in although passable for business travellers, was dated and needs renovation. The hotel itself is very practical like a motorway business hotel, but definitely lacking character and charm for the price we paid. I found the cafe very overpriced for coffee, I guess due to the location and lack of surrounding facilities they can overcharge for internal services. But overall disappointing, staff were in a rush to get us in and out and couldnt help us with a baby cot on the day we arrived which was also disappointing. I think for business travellers looking for a clean practical hotel this is fine but as holiday travellers I would definitely be looking for a different experience next time.

The room wasn’t as clean as I would have hoped for a Novotel. So much dust everywhere. No water in the room only to find out you need to collect a bottle and fill it near the reception. Only noticed when it was after midnight. Why having a fridge in the room and no water or drinks in it. The sink in the bathroom smelled of sewage. Pool area and general area looked ok. Ed was a double and made a lot of noise when turning. Not great.

Nice hotel but food too expensive for the quality.

We stayed one night on our road trip. We arrived in the evening and left next morning, had dinner and breakfast at the hotel. The location was good for this purpose not far from the highway, room and hotel all in all was clean, service was friendly, everyone in the family was happy with their meals - so this worked very well for us. Happy to choose this hotel again.

Very nice hotel with a heated pool and good restaurant. My husband and I stayed one night while visiting Nancy and we really enjoyed it. It was like a mini vacation!

It's a shame that air conditioning was out of the question. The Receptionist said she has to turn on the air conditioning for the whole building???? This is a Hotel, according to your amenities, you have an air conditioning and that was the reason for me booking this hotel 😭😭😭I had to open the window and bear the noise of the main road all night.Very disappointing.