Heirloom Hotels - the Mansion
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ghent

Heirloom Hotels - the Mansion

Health Protected
Hoogstraat 71, Ghent, East-Flanders, 9000, Belgium
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With a stay at The Mansion in Ghent, you'll be within a 10-minute walk of School of Yesteryear and Monastery of the Carmelite Fathers. This hotel is 0.3 mi (0.5 km) from Design Museum Ghent and 0.4 mi (0.7 km) from Gravensteen Castle.Show More
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hotel overview picture
3.5/5Cleanliness: 3.5
All 22 Reviews
Amenities
Wi-Fi in Public AreasFree
All Amenities
Surroundings
Train: Gent-Sint-Pieters Railway Station
(2.9 km)
Train: Train Station Sint-Pieters Ghent
(3.1 km)
Landmarks: Saint Michael's Bridge
(580m)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Duplex Suite
9

Duplex Suite

1 Queen bed and 1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
City View
Towel
Room Details
Check Availability
Duplex Studio
10

Duplex Studio

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
City View
Towel
Room Details
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Queen Room with Balcony
8

Queen Room with Balcony

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
City View
Towel
Room Details
Check Availability
Queen Room-Disability Access
2

Queen Room-Disability Access

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
City View
Towel
Room Details
Check Availability
King Suite with Balcony
2

King Suite with Balcony

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
City View
Towel
Room Details
Check Availability
Superior Queen Room
2

Superior Queen Room

1 Queen bed
Free Wi-Fi
Non-smoking
Private Bath
City View
Towel
Private Toilet
Room Details
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Superior Double Room
9

Superior Double Room

1 Queen bed
Free Wi-Fi
Non-smoking
Private Bath
City View
Towel
Private Toilet
Room Details
Check Availability
Deluxe Room
8

Deluxe Room

1 Queen bed
Free Wi-Fi
Non-smoking
Private Bath
City View
Towel
Private Toilet
Room Details
Check Availability
Superior Triple Room
10

Superior Triple Room

1 Queen bed and 1 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
TV
Towel
Room Details
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Guest Reviews(22)

3.5/5
Verified Reviews
  • Cleanliness3.5
  • Amenities3.5
  • Location3.5
  • Service3.5
AI Summary
An AI-summarized snapshot of real guest reviews
Guests appreciate its convenient location near the city center, quiet surroundings, and easy access to transport, along with clean, spacious rooms with great views and effective air conditioning.
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Helpful
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Guest User
January 31, 2024
Stay at good make a good experience good breakfast good staff nice building .near to the city center housekeeping are really good also hotel manager Mr Houssine he was help us to assist for city tour if you are stay in Mansion I really recommend.
Guest User
January 24, 2024
We had bed bugs in our bed!!! We left immediately to another hotel and got our money back only 2 months later after having to call and email 20 times. Very bad communication and customer unfriendly! it was not clean in the hall, our feet stuck to the floor. TV did not work.
Guest User
November 13, 2023
DIT IS GEEN HOTEL!!! Misschien kun je het een slaapplaats noemen, meer is het niet! Geen ontvangst? wel een schoonmaakster aanwezig die ons erop wees dat je een code moest hebben voor binnenkomst. Na wat heen en weer geappt eindelijk een code mogen ontvangen. Kom je binnen in een bouwval. Donker en weinig attractief! Slaapkamer viel gelukkig mee. redelijk schoon en goed bed. Beloofd ontbijt was er niet? Dit moest voor 10 uur ( in het weekend?) maar ja recensies wezen ns erop dat dit niet echt smakelijk was. Koffieappaat werkte niet en ontbijtzxaal was meer een donker verblijf met terras stoeltjes. Vlug wegwezewn hier!
Guest User
October 23, 2023
We arrived here on the 8th October. having booked the duplex room. the ladder to the raised bed area had no handrail, and only part of the raised area had a barrier, which we did not feel was safe. The sofa bed and armchair in the lower area were stained. We *****ped the bed and opened the sofa bed, intending to make that up to sleep on. The sofa bed was full of bed bugs, with blood stains visible on the mattress. We WhatsApped the manager who offered us a refund, but still want to charge us for the first night as they did't rebook the room that night. THEY WERE HAPPY TO IMMEDIATEDLY REBOOK THE ROOM KNOWING IT HAD BED BUGS. Luckily we didn't unpack our cases and managed to book into the Novotel instead, who were great.
Guest User
October 22, 2023
Worst hote experience of my life! Room was literally full of bed bugs, like a colony. Bugs were everywhere; bed, floor and walls! Of course we didn’t sleep all night, trying to protect ourselves from these vampire bugs sucking our blood! Hotel didn’t even refund us, while keep replying to our requests that refund is done from their side. We are still struggling back at home with the bugs, cause they were transferred in our luggage…
Guest User
August 31, 2023
Loved this hotel. Quiet location yet only 10 minutes walk from heart of Gent. The contact-free concept works for me.. the roaming concierge was super helpful whenever we made contact. Parking a short walk away was easy to access and had we needed it trams run not far away. Love the respect that has been paid to an historic building, especially on lower floors where history oozes from the stunning preserved decoration and structural elements of the hotel and The Pizza Café. Our room (an attic duplex) had beams and restricted headroom in places but this added to the charm. Ancient beams are exposed and a modern pod has been placed in centre with bathroom facilities enclosed and a sleep deck above. Both areas had plenty of space and great views from Velux windows over the roofs toward the centre of the city. Air-conditioning was super effective.
Guest User
August 28, 2023
My first stay in a self-hosting hotel ( no reception) and I can say this experience exceeded my expectations! On line digital access code will be provided to enter your room ( no key ) , a great location and a 5 minutes walk to the city center , room are comfortable and spacious. At the entrance you will found a cosy living room and they have the best pizza in town . Staff are friendly,helpful and attentive.
Guest User
June 21, 2022
The room is clean and neat. The bathroom is quite nice and is behind the bed. They offer you breakfast with a good food. But the only one problem here is nobody answers your questions in the chat system when you have a problem.
Guest User
April 11, 2022
A good place for family and couple to stay and chill the weekend . My bae was super enjoyed after saw that the interior. The room is super clean, and he's amazed because the food is so delicious . I would definitely stay here again.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–10:00

Self check-in: Contact the property for the access code

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.5/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1889
  • Renovated: 2019
  • Number of Rooms: 11
With a stay at The Mansion in Ghent, you'll be within a 10-minute walk of School of Yesteryear and Monastery of the Carmelite Fathers. This hotel is 0.3 mi (0.5 km) from Design Museum Ghent and 0.4 mi (0.7 km) from Gravensteen Castle.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee.

Featured amenities include express check-in and express check-out.

Make yourself at home in one of the 11 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.

Services & Amenities

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Frequently Asked Questions

How much does it cost to stay at Heirloom Hotels - the Mansion?

Prices at Heirloom Hotels - the Mansion are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Heirloom Hotels - the Mansion?

The check-in time is after 15:00 and the check-out time is before 10:00.

Does Heirloom Hotels - the Mansion provide airport transfer services?

No, the Heirloom Hotels - the Mansion doesn't provide airport transfer services.

What amenities and services does Heirloom Hotels - the Mansion have?

Heirloom Hotels - the Mansion has the following amenities and services: Parking not available, Car Rental, Express Check-In and Check-Out.

Does Heirloom Hotels - the Mansion have a swimming pool?

No, Heirloom Hotels - the Mansion doesn't have a pool.

Does Heirloom Hotels - the Mansion have fitness amenities?

No, Heirloom Hotels - the Mansion doesn't have fitness amenities.

Does Heirloom Hotels - the Mansion provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Heirloom Hotels - the Mansion have non-smoking rooms?

Please view the hotel listing for details.

Does Heirloom Hotels - the Mansion provide breakfast?

Yes, Heirloom Hotels - the Mansion provides breakfast.

Does Heirloom Hotels - the Mansion have a restaurant?

No, Heirloom Hotels - the Mansion doesn't have a restaurant.

About This Property

Nearest Train StationGent-Sint-Pieters Railway Station
Distance to Train Station2.89KM
Average Price FromUSD178
Hotel Star Rating3